Temporary Project Coordinator (Hybrid) | Network Solutions

CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 21 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

CBIZ Network Solutions delivers onsite technical support to Edward Jones home and branch offices across the U.S. and Canada. As a trusted Edward Jones partner, we prioritize exceptional customer service while troubleshooting and repairing computers, printers, telephones, and other technical components. Additionally, our team supports Edward Jones with project coordination, process management, and software solutions whenever needed.

Position Overview

We are looking for a skilled Project Coordinator to join our team in a temporary capacity, with the role expected to continue through April 2025. Please note that while this position is anticipated to last until that date, the duration may be subject to change based on project needs.

Essential Functions and Primary Duties

• Coordinate and administer project roll-out and installation activities, including shipping equipment and tracking assets.
• Provide administrative support to field service technicians.
• Work with field service technicians to administer equipment installations and software implementations.
• Communicate with vendors ensuring projects are on schedule and administrative issues are resolved quickly and accurately.
• Open project tickets for field dispatch.
• Develop documentation in coordination with CBIZ and Edward Jones associates.
• Communicate directly with Edward Jones Financial Advisors and Branch Office Administrators in identifying and meeting business needs related to Project activities.
• Provide excellent customer service and support in every situation.
• Perform all other duties as assigned.

Preferred Qualifications

• Associate degree from an accredited college or technical school, or equivalent experience
• One to two years of administrative and/or project coordinator experience

Minimum Qualifications

• Strong troubleshooting/problem-solving skills
• Basic Math aptitude
• Ability to prioritize multiple projects and meet deadlines
• Excellent customer service delivery
• Strong verbal and written skills
• Excellent attention to detail
• Demonstrate an ability to analyze data, interpret results and seek solutions
• Proficient in Internet and Microsoft Office Suites

The rate of pay for this job in this market is $19.23 - $21.64. The specific compensation for this role will be determined based on the education, experience, and skill set of the individual selected for this position.

The compensation above is not representative of an employee's total compensation. Beyond income, you have access to, comprehensive medical and dental insurance, retirement savings, life and disability insurance, health care and dependent care reimbursement accounts, certification incentives, education assistance, referral program, and much more.

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