Sr Patient Account Collections Rep
 HonorHealth | |
 United States, Arizona, Phoenix | |
| 2500 West Utopia Road (Show on map) | |
 Jan 11, 2025 | |
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Overview
Sr Patient Account Collection Rep Schedules: 6:00am-2:30pm, 7:00am-3:30pm, or 8:00am-4:30pm $1500 New Hire Bonus Available! Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. Responsibilities Job Summary This position performs collecting, reconciliation, credit balance resolution, research, correspondence and independent problem solving. Reconciles complex, multi-payment accounts. Submits appeal letters on underpaid claims as directed. Interprets payer contracts to determine if payment and PCON adjustment is accurate. Reviews EOB's for denials, along with posting corrected adjustments in order to balance accounts. Identifies needs for process improvements and creating/enhancing processes in the PFS department. Promotes positive teamwork within department and among employees. Works with all hospital departments for proper coding and billing procedures. Follows all departmental, hospital, and regulatory policies and procedures, including HIPAA requirements. Utilizes top customer service skills with all customers: patients, government agencies, commercial insurances, other hospital departments, physicians' offices and attorneys' offices.
Qualifications Education High School Diploma or GED Required Experience Other 18 months patient accounts experience Required Other 18 months billing, collection or Medicare/Commercial billings Required | |