Program Services Specialist, Executive MBA Metro, NY (Hybrid), SC Johnson Graduate School of Management

Cornell SC Johnson College of Business:

Leading at the intersection of people, business, and technology, the Cornell SC Johnson College of Business is one of the most comprehensive business schools in the nation and includes many areas of expertise not found in any other leading institution. The college is comprised of the university's three accredited business schools, each of which is recognized as among the best in higher education: the Charles H. Dyson School of Applied Economics and Management, the Samuel Curtis Johnson Graduate School of Management, and the School of Hotel Administration. Our academic research; industry and community engagement; and undergraduate, graduate, and professional degree programs all reflect the future of business: flexible, collaborative, and cross-disciplinary. The college community includes 244 research faculty, 44,000 alumni, and nearly 3,300 undergraduate, professional, and graduate students. The SC Johnson College of Business has an unparalleled resource base from which to draw-within the college, Cornell Tech in New York City, and Cornell University broadly.

Our Team:

The Cornell Executive MBA Metro NY Program provides working professionals with the opportunity to pursue an Ivy League graduate degree by undertaking a rigorous twenty-two-month course of study in business management without interrupting their careers.

Classes are delivered in-person at the Cornell Tech Campus on Roosevelt Island in New York City on alternating weekends, Saturday and half-day Sundays.

Approximately 130-140 students are enrolled in the Executive MBA Metro NY each year. Students begin the program in mid-July with a one-week residential session in Ithaca at the Cornell University campus. A second Ithaca residential session is executed in January each year. Students also complete an international residency week in the second year of the program.

This Position:

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

This position is responsible for managing student, faculty, and academic related activities for the Cornell Executive MBA Metro NY Program, as well as supporting general program administration.

Duties involve a range of processes and functions, some of which require collaboration and coordination with other EMBA program staff, staff in other Johnson departments, staff in offices around Cornell, and external vendors. The Program Services Specialist, EMBA Metro NY works closely with faculty and students and serves as the primary point of contact for all academic needs. Responsibilities include, but are not limited to:

• Faculty Support
• Academic Materials and Course Management Coordination
• Student Support, Onboarding and Program Representation
• Program Administration

As the primary contact for program academics, the Program Services Specialist plays an important role as one of the public faces of the program during class weekends, residential sessions, and Global Study courses. As such, there is required weekend staffing on the Cornell Tech campus and some domestic and international travel. The Program Specialist is also heavily involved in staffing residence weeks (one week in July and one week in January) on the Ithaca campus.

The Program Services Specialist periodically attends special events and activities for current students and/or alumni. Such opportunities help to reinforce the face of the program and provide important opportunities to connect with program participants about the EMBA Metro NY Program.

Under general supervision, and in consultation with the Program Director, EMBA Metro NY Programs as needed, the Program Services Specialist resolves issues and questions and accomplishes tasks independently and efficiently with a high degree of responsiveness. The position requires significant attention to detail, the ability to juggle multiple priorities simultaneously with a high degree of efficiency, an ability to manage unforeseen changes and requests, and the ability to maintain a calm, composed, and professional demeanor during high intensity periods.

Required Qualifications:

• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Experience incorporating the perspectives of multiple communities, including communities of color.
• Experience working with diversity, equity, inclusion, and wellbeing programs.
• Ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff, and community members.
• Bachelor's Degree and at least 2 years of work experience or equivalent.
• Excellent interpersonal, organizational and communication skills.
• The ability to work independently, multi-task, and meet deadlines is needed.
• Weekend work, travel and occasional overtime is required.

Preferred Qualifications:

• Five years of experience coordinating events or planning schedules, plus experience in executive education is preferred.

This is a full-time position based in New York, NY and will provide hybrid work flexibility. Salary to commensurate with education and experience.

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.
• Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.
• Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

Application Procedure:

When applying through our system, please remember to attach your application materials (Resume and Cover Letter) in either Microsoft Word or PDF format. In the Experience Section of your application, use the "Drop Files Here" box to manually drag document(s) into your application. For a more detailed description and instructions on how to apply online, please click here as an external candidate.

NOTE: Cornell employees must apply through the Internal Cornell Career site.

• Relocation assistance is not available for this position.
• Visa sponsorship is not available for this position.
• This is a full-time position based in New York, NY and will provide hybrid work flexibility.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

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