Intake Coordinator - Full Time - Day

Overview

"Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change."

Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more!!!

The Intake Coordinator obtains vital statistics included in starting the entry process and organizing the initial database for the ICD patient chart.

Responsibilities

A day in the life of an Intake Coordinator at Hackensack Meridian Health includes:

• Schedules patient appointments in Cadence (patient scheduling module in EPIC).
• Answers phone calls from patients, physician's offices and other agencies and returns calls to same
• Makes phone calls to patients' families at request of physician/clinician to obtain additional information, provide feedback and/or change appointment date/time as needed.
• Pulls charts for upcoming appointments and creates new charts for new patients as needed.
• Obtains and enters all needed information for insurance or triage.
• Educates and assists families with their individual insurance policies and procedures.
• Files and faxes documents.
• Adheres to the standards identified in the Medical Center's Organizational Competencies.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Excellent phone skills.
• Excellent customer service skills.
• Excellent organizational skills.
• Knowledge in Microsoft Office (Word, Excel, Outlook).

Education, Knowledge, Skills and Abilities Preferred:

• Bilingual (English/Spanish).

Licenses and Certifications Required:

• Epic Cadence within 90 days of entering position.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.