Supervisor, Operations

Your Role

The Care Management team will serve to support the mission of the department, which is to provide support to members in maintaining health and wellness in the outpatient setting. The supervisor of Care Management will report to the Senior Manager of Care Management. In this role you will lead the outreach and engagement program to identify members who would benefit from care management services and ensure that members are referred to the appropriate programs based on their individual needs. You will oversee the coordination of care for members, ensuring all services are delivered seamlessly and effectively. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a minimum of 5 years of prior relevant experience
• Requires a minimum of 2 years of experience operating in a lead role or equivalent leadership training or manager training
• Experience working with the Commercial and Medicare population and knowledge of managed care highly desirable
• Detail-oriented with strong organizational and time management skills.
• Proficiency in data analysis and interpretation to guide decision-making and process improvements.

Pay Range

The pay range for this role is: $ 65890.00 to $ 98890.00 for California.

Note

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

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