Executive Operations Manager

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

At IRMII, we focus on interdisciplinary research and training that lead to better understanding and management of financial losses resulting from perils ranging from extreme weather to pandemics to cyber-attacks. Our mission is to drive the advancement of creative risk management tools and strategies to address growing threats to society, and to cultivate a collaborative ecosystem of academics and industry leaders to train the next generation of risk management professionals. The Institute has a focus on both graduate research and graduate/undergraduate education, with the latter involving the administration of the new Minor in Risk Management, which is offered in combination with UNC's School of Data Science and Society.

The Institute for Risk Management and Insurance Innovation ( IRMII) is seeking a highly organized, energetic, and proactive Executive Operations Manager to provide comprehensive operational support to the Institute. This is a high-impact role, critical to ensuring the growth and operational success of the Institute. This individual will be responsible for ensuring efficient operations across the Institute, managing projects and strategic initiatives/communications, coordinating key projects and activities, managing events and coordinating IRMII interactions with its industry partners. The ideal candidate will be a resourceful problem-solver who can multitask efficiently in a fast-paced environment while maintaining a high level of professionalism.

Relevant post-Baccalaureate degree required (or foreign degree equivalent); for candidates demonstrating comparable independent research productivity, will accept a relevant Bachelor's degree (or foreign degree equivalent) and 3 or more years of relevant experience in substitution. May require terminal degree and licensure.

* Experience in operations management, project management or administration.
* Exceptional organizational and time management skills with the ability to prioritize and multitask effectively.
* Strong written and verbal communication skills.
* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with scheduling and CRM tools (e.g., Teams, Zoho).
* Experience overseeing event planning and coordination.
* Experience with communications and social media.
* High level of professionalism, integrity, and discretion in handling Institute data.
* Strong interpersonal skills and ability to work collaboratively with diverse teams.
* Resourceful, proactive, and able to anticipate needs before they arise.
* Adaptable and comfortable working in a fast-paced, dynamic environment.

* Three or more years of experience in operations management, project management or administration.
* Knowledge of project management and process improvement methodologies strongly preferred.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.