Director, Product Management

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

Director, Product Management

We are seeking a talented, passionate, and highly entrepreneurial team player to take on a Product Management role driving the engineering team to support growth of our EAB products. Serving today's end users, while meeting the expanding needs of our growing client-based, this manager will work closely with creative engineers to help design and develop technologies that improve the Education industry.

This role reports to the Managing Director, Product as part of the Marketing and Enrollment Solutions team; the successful candidate may work in Richmond, VA; or Washington, D.C.

Primary Responsibilities:

* Team Leadership: Partner with Managing Director to lead, mentor, and grow a high-performing team of product managers. Foster a culture of excellence, transparency, collaboration, and open communication. Directly manage a team of 1-3 product managers, providing career development opportunities to maximize individual and team potential.

* Strategic Planning: Drive quarterly planning for the business line, ensuring alignment on high-impact initiatives. Collaborate closely with the Managing Director and VPs to prioritize business goals and allocate resources effectively and to inform longer-term strategic plans.

* Roadmap Transparency: Maintain and enhance transparency around product roadmaps, detailing progress, roadblocks, and outcomes to keep stakeholders informed and aligned. Make data-driven prioritization decisions.

* End-to-End Project Leadership: Lead and oversee complex initiatives and projects from ideation to development to rollout, adoption, and iteration, ensuring business objectives are met.

* Autonomous Execution: Take high-level ideas or basic information about business needs and, with minimal guidance, develop and execute actionable plans in a timely and effective manner, delivering impactful results.

* Product Rollout & Adoption: Ensure the successful release and adoption of products and feature enhancements, focusing primarily on internal-facing software enhancements, working closely with cross-functional teams to establish new processes and deliver impactful results.

* Cross-Functional Collaboration: Build and strengthen professional networks to work effectively across teams and functions, including engineering, data, analytics, marketing strategy, and partner success teams.

* Subject Matter Expertise: Act as the subject matter expert for systems within the product team's scope, providing insights and guidance on cross-departmental initiatives, specifically in the realm of marketing strategy, hyper-personalization and AI. At times, act as a cross-functional advisor by supporting partner-specific initiatives, pilots and proofs of concept, defining processes and responsibilities for roles outside the product team, and making decisions that extend beyond traditional product management to drive organizational alignment and success.

Basic Qualifications:

• Bachelor's Degree
• 6+ years professional experience in product management or product development
• Outstanding written and verbal communication skills
• Demonstrated ability to manage projects independently while meeting critical milestones
• Proven ability to build strong working relationships with colleagues
• Ability to communicate technical information to both technical and non-technical audiences
• Demonstrated ability to lead a team, including coaching and development

Ideal Qualifications:

• Experience leading a team of product managers within a start-up environment
• Prior experience managing technology-based products serving Higher Education industries
• Experience with email marketing, personalization, and/or AI
• Experience using Productboard to build roadmaps and communicate with stakeholders
• Thrives in working with ambiguity and changing direction quickly
• Demonstrated passion for clear, thorough and well-organized documentation
• Certification in an Agile, Scrum or Product Management Framework (e.g. Pragmatic Marketing)
• Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB's DE&I Promise

If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary range for this role is $115,000 - $135,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, including, without limitation, individual and organizational performance.

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:

• Medical, dental, and vision insurance plans; dependents and domestic partners eligible
• 20+ days of PTO annually, in addition to paid firm and floating holidays
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
• 401(k) retirement savings plan with annual discretionary company matching contribution
• Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
• Employee assistance program with counseling services and resources available to all employees and immediate family
• Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
• Gender affirming care coverage
• Fertility treatment coverage and adoption or surrogacy assistance
• Paid parental leave with phase back to work program for birthing and non-birthing parents
• Access to milk shipping service to support nursing employees during business travel
• Discounted pet health insurance coverage for dog and cat family members
• Company-provided life, AD&D, and disability insurance
• Financial wellness resources and membership in a robust employee discount program
• Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities

Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.