New

Travel & Expense Analyst

salesforce.com, inc.
United States, Indiana, Indianapolis
Jan 08, 2025
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. The Expense team is a part of Finance Operations within the Finance organization. We are a global team that owns the company's corporate credit card program and expense reporting function. Our employees are our customers, and we provide them with best in class support while ensuring we meet compliance and regulatory requirements. We are looking for a resourceful and goal-oriented individual that will succeed in a fast-paced, constantly evolving environment and will thrive in managing and improving processes that will allow the company to scale with growth. The Travel & Expense Analyst will supervise the expense function for the AMER region and will be a subject matter expert on our expense policies and processes. This person will be the main point of contact for employee inquiries, our outsourced service team, key business partners, and projects and initiatives for the AMER region. The role will report directly to the Senior Manager - Global Expense. Responsibilities: Be a subject matter expert on the company's expense policies and processes Perform detailed expense research and credit card account reconciliations, and provide guidance to business partners at all levels of management Work proactively to resolve inquiries in a timely manner and communicate clearly and concisely to our business partners Supervise our outsourced team and ensure metrics are met (eg. expense report audit and ticket response SLAs), manage escalations, and coach and train as needed Lead cross-functional projects and initiatives related to AMER Expense Meet SOX compliance requirements; enforce and recommend improvements to company policies, internal controls, systems and processes Propose and implement best practices that simplify, standardize, and scale how we work; roll out processes and systems in the region, justify and document regional/local exceptions due to local requirements Partner with our team's regional expense Leads and key cross-functional teams including Accounts Payable, Business Technology, Sourcing, Procurement, F&S, Controllership, Accounting, Legal, and executive leadership support Skills/Experience BA/BS degree required, Business, Finance, or Accounting concentration or equivalent experience preferred. Experience will be evaluated based on the Values & Behaviors for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) 3-5+ years experience in an Expense Lead role with a comparably-sized global company (preferably technology or related industry) Experience with major Expense reporting system required (e.g. Concur) Understanding of end-to-end expense report process and corporate credit card program management Ability to multi-task and prioritize effectively in a fast-paced environment Excellent written and verbal communication skills, including sound judgment on when to escalate Strong collaboration and teamwork skills across all management levels Ability to identify and drive process improvement Experience in managing an outsourced service team would also be an advantage This role is hybrid and goes into the office 3 days per week in Indianapolis, IN or Atlanta, GA. #LI-Hybrid Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. 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