Fluids Lab Analyst I

TEAM UP WITH US!

The Fluids Lab Analyst I is responsible for interpreting fluids samples and to support customers with proactive maintenance recommendations. Contribute to a well-organized work group striving to deliver unparalleled results through optimizing instrument operation, instrument productivity, and instrument maintenance and repairs. Maintain a clean and customer friendly facility while adhering to all company, local and state regulations that may apply.

DO YOU HAVE WHAT IT TAKES?

WHAT YOU'LL DO:

• Interpret and communicate reports and/or results of lubricants, and basic coolants.
• Maintain quality standards and meet interpretation targets; request reanalysis of fluids when necessary; make proactive maintenance recommendations to support customers.
• Communicate daily on progression of samples; promptly communicate delays in providing timely reports to customers.
• Research Caterpillar technical information through SIS and other resources.
• Register samples when needed.
• Maintain customer account information.
• Promote communication, collaboration and cooperation; all lead to increased customer focus and in turn loyalty.
• Serve as a customer contact, responding quickly to the needs of both internal and external customers.
• Mailing and distribution of sample reports.
• Assist with developing, recommending, revising and maintaining all standard operating procedures for all instruments providing a foundation for ISO Certification.
• Maintain lab cleanliness to portray image of cleanliness and excellence.
• Complete required safety and technical training required to perform this role.
• Other duties may be assigned.

WHAT YOU'LL NEED:

• Associates degree (A. S.) or equivalent from two-year college or university; one to three years related lab experience and/or training; or four to six years of heavy equipment; or an equivalent combination of education and experience in similar field.
• Strong heavy machinery background preferred to help produce accurate maintenance recommendations based on oil, coolant, and fuel sample results.
• Strong critical thinking, problem-solving, analytical, collaboration and communication skills.
• Advanced understanding of fluids testing performed.
• Proficient knowledge of MS Office Suite software, Caterpillar dealer business system, and customer relationship management tools.
• Ability to read and interpret documents such as safety rules, standard operating procedures, manuals and maintenance logs.
• Ability to write routine reports and correspondence.
• Ability to speak effectively in front of groups of customers and/or employees.
• Ability to deal with problems involving a few concrete variables in standardized situations.

WHY WORK WITH US?

• We like to take care of business and have fun doing it!
• We offer health, dental, vision, life, and more as a comprehensive benefits package.
• Don't you want to work with awesome people?

IMPORTANT INFORMATION:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic, caustic and/or flammable chemicals and/or outside weather conditions.

The noise level in the work environment is usually moderate.

Required travel up to 10%.

This position is considered a safety sensitive position.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

EEO/AA