Communications Specialist- Rotating (days, nights, evening) PART TIME

Thomas Jefferson University & Jefferson Health
United States, Pennsylvania, Philadelphia
1020 Sansom Street (Show on map)
Dec 18, 2024
Job Details Job Description Competencies (Knowledge, Skills, and Abilities Required): Telecommunications System a Spok, Paging, Paging Systems, Cell Phones and related systems and equipment Computer Skills Communication and Problem Solving Multi-tasking a Ability to navigate multiple screens while talking Medical Terminology Minimum Education and Experience Requirements: Education: High school diploma or equivalent required AND Experience: Salary Band I: No prior experience as a Communications Specialist/ Operators in a hospital, call center or comparable environment but works in a position with applicable customer service contact. Salary Band II: 1-3 years of experience as a Communications Specialist/ Operator in a hospital, call center, or comparable environment with heavy customer service contact and telephone usage. Salary Band III: 3-5 years of experience as a Communications Specialist/ Operator in a hospital, call center, or comparable environment with heavy customer service contact and telephone usage Salary Band IV: 5+ years of experience as a Communications Specialist/ Operator in a hospital, call center, or comparable environment with heavy customer service contact and telephone usage Competencies (Knowledge, Skills, and Abilities Required): Telecommunications System a Spok, Paging, Paging Systems, Cell Phones and related systems and equipment Computer Skills Communication and Problem Solving Multi-tasking a Ability to navigate multiple screens while talking Medical Terminology Minimum Education and Experience Requirements: Education: High school diploma or equivalent required AND Experience: Salary Band I: No prior experience as a Communications Specialist/ Operators in a hospital, call center or comparable environment but works in a position with applicable customer service contact. Salary Band II: 1-3 years of experience as a Communications Specialist/ Operator in a hospital, call center, or comparable environment with heavy customer service contact and telephone usage. Salary Band III: 3-5 years of experience as a Communications Specialist/ Operator in a hospital, call center, or comparable environment with heavy customer service contact and telephone usage Salary Band IV: 5+ years of experience as a Communications Specialist/ Operator in a hospital, call center, or comparable environment with heavy customer service contact and telephone usage Work Shift Rotating (United States of America) Worker Sub Type Regular Primary Location Address 1020 Sansom Street, Philadelphia, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.