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Unit Manager - Reference

Texas Tech University
United States, Texas, Lubbock
Dec 18, 2024

Lubbock


Unit Manager - Reference

39716BR

Library

Position Description

Manages a unit within a department. Plans, organizes and develops goals and procedures for the unit. Represents the unit to administrators, outside agencies and others on relevant matters. Supervises subordinate staff.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

About the Department and/or College

Texas Tech University Libraries serve as a vital partner with students and faculty in their learning endeavors. The University Libraries' system comprises: (1) University Library, (2) Southwest Collection/Special Collections Library,(3) Architecture Library, and (4) Peters Family Legacy Library within the Student Enrichment Center. The University Library is a patent and trademark depository and is one of two regional depositories for U.S. government documents in Texas. The central focus of the Texas Tech University Libraries is to make available 3.72 million physical volumes, electronic resources, special collections and archives, and to offer services to students and faculty that enable academic and research success.

Major/Essential Functions


  • Manages the Holden Reading Room.
  • Manages reference requests in conjunction with heads of collections.
  • Responsible for opening the Holden Reading Room and Southwest Collection/Special Collections building as required.
  • Responsible for hiring, training, scheduling, supervising, and evaluating student assistants who are support for the area as well as an FTE for the area.
  • Ensuring that the SWC/SCL reference services desk is adequately staffed.
  • Oversees and maintains finding aids including the Reference Files.
  • Train staff to effectively use an array of resources, services, and technologies essential to reference for the special collections and archives, including but not limited to the website, bibliographies, microfilm readers, and audio equipment.
  • Assists in formulating reference strategies, policies, and best practices.
  • Communicate and work effectively with all units and in conjunction with immediate supervisor to improve service coordination.
  • Maintain procedural documentation to ensure work is completed efficiently and accurately.
  • Represent the department on appropriate committees, task forces, and working groups to ensure user-focused services.
  • Work in conjunction with immediate supervisor to provide organizational analytics that describes the impact of the department's services to the library, campus, and beyond.
  • Assists on special projects as needed in conjunction with immediate supervisor.
  • Works with SWC/SCL IT to ensure up-to-date website information and quality control for reference services.
Knowledge, Skills, and Abilities
  • Very good people skills.
  • Ability to communicate effectively and collegially both orally and in writing.
  • Know and comply with Texas Tech's policies, procedures, and work rules.

Required Qualifications

Bachelor's degree plus three years supervisory experience; OR a combination of education and/or supervisory experience to equal seven years.

Preferred Qualifications


  • Master's degree in History or Library Science and some experience working in an archive.
  • Knowledge of History/Anthropology, some computer skills.
  • Excellent written and oral communication skills,
  • Knowledge of Southwestern History,
  • Supervisory experience.
  • Attention to detail, customer-oriented, and proactive.
  • Knowledge of archival practices and procedures.
  • Working knowledge of research methods and possesses research skills.
  • Strong organizing and managing skills.

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Does this position work in a research laboratory?

No

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Pay Basis

Monthly

Minimum Hire Rate

4000.00

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

Travel Required

Up to 25%

Shift

Day

Schedule Details

Mon-Fri, 8-5

Grant Funded?

No

Job Group

Senior Other Administrative

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

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