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RPA Solution Architect - IS-ERP App Support (1.0 FTE, Days)

Lucile Salter Packard Children's Hospital at Stanford
United States, California, Menlo Park
321 Middlefield Road (Show on map)
Dec 23, 2024

Information Technology

1.0 FTE, 8 Hour Day Shift

At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

The RPA Solution Architect is responsible for designing, developing, implementing, and maintaining Robotic Process Automation (RPA) solutions optimizing business workflow processes and increasing efficiencies inside an agentic AI framework. The RPA Solution Architect will engage business operations in the ongoing maintenance, enhancement and metric reporting supporting business needs, testing and bug-fixes.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

  • Collaborate with business stakeholders to identify and understand business process automation candidates utilizing RPA & related AI technologies.

  • Design, develop, test, maintain and deploy RPA/AI scalable solutions using UiPath and/or other LLMs/RAGs.

  • Identify and troubleshoot technical issues related to RPA/AI solutions.

  • Document RPA/AI processes and provide training and support to end-users.

  • Manage RPA bots, agentic processing, schedules, and related infrastructure components.

  • Continuously evaluate new technologies and industry trends to enhance RPA/AI capabilities and integrate intelligent automation solutions.

  • Ensure automation solutions are integrated efficiently and effectively into existing business processes and systems.

  • Lead and mentor technical teams, conducting code reviews and ensuring coding standards are maintained.

  • Developing programming and development standards and procedures as well as programming architectures for code reuse.

  • Assisting in performing periodic audits for Robotic Process Automation

  • Ensure all RPA AI projects adhere to governance standards and ethical guidelines.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related work discipline/field from an accredited college or university.

Experience: Five (5) years of progressively responsible directly related post-degree experience.

Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

  • Experience in RPA tools and cognitive platforms such as UiPath, Blue Prism, Automation Anywhere, etc.

  • Experience integrating RPA solutions with ERP and EMR applications.

  • Working familiarity with generative extraction and summarization activities.

  • Working knowledge of various LLMs and RAGs

  • Document Understanding - Classification of document types and data extraction from structured, semi-structured and unstructured documents.

  • Ability to extract data and sentiment from messages (e.g. Email).

  • Strong experience and comfort with RegEx.

  • Experience with the following RPA programming techniques:

    • Development of long running workflow automations

    • RE Framework (Dispatcher/Performer, queue processing, error handling)

  • Demonstrable success in a professional senior technical role (e.g. technical lead, team lead or architect).

  • Advanced to expert level knowledge and understanding of architecture, applications systems design, and integration.

  • Experience working various projects/issues in parallel consisting of high complexity requiring in-depth knowledge across multiple technical areas and business segments

  • Demonstrated high ethical standards of professional behavior in dealings with clients, colleagues, and staff.

  • Proficiency with cloud-based AI platforms and managing AI services in cloud environments

  • Deep understanding of cloud infrastructure and scalable AI platforms.

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

Pay Range

Compensation is based on the level and requirements of the role.

Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data.

Typically, new team members join at the minimum to mid salary range.

Minimum to Midpoint Range (1.0 FTE): $124,800.00 - $165,484.80

Equal Opportunity Employer

Lucile Packard Children's Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
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