Essential Functions:
* Manage and oversee accurate and timely cash application processes, ensuring all payments are correctly posted to customer accounts.
* Establish and maintain credit policies, assessing customer creditworthiness to mitigate risks.
* Lead the collections process by ensuring timely follow-ups on overdue accounts and negotiating payment plans, as necessary.
* Monitor aging reports and regularly update senior management on AR performance.
* Lead, mentor, and develop a team of AR specialists, ensuring high productivity and engagement.
* Monitor team performance and implement strategies for process optimization and efficiency.
* Foster collaboration across departments, including Sales, Customer Service, and Finance.
* Prepare and analyze AR reports, including DSO metrics, aging summaries, and collection forecasts.
* Identify opportunities for process automation and participate in system upgrades or implementations.
Qualifications:
* Bachelor's degree in Accounting, Finance, Business Administration, or a related field (or equivalent experience).
* 3+ years of experience in Accounts Receivable, with at least 1-2 years in a leadership role.
* Strong knowledge of AR processes, including cash posting, billing, credit, and collections.
* Proficiency in ERP systems (e.g., SAP, Oracle) and advanced knowledge of Microsoft Excel.
* Exceptional analytical, problem-solving, and organizational skills.
* Excellent communication and interpersonal skills, with the ability to manage relationships with both internal and external stakeholders.
* Experience with process improvement initiatives and system implementations is a plus.
* Leadership and team development.
* Detail-oriented with a focus on accuracy and compliance.
* Strong negotiation skills and customer relationship management.
* Ability to prioritize and manage multiple tasks in a challenging and demanding environment.
An Equal Opportunity/Affirmative Action Employer -M/F/Disabled/Vet