Sr. Application Support Analyst

TEKsystems
$90,000.00 - $100,000.00 / yr
life insurance, sick time, 401(k), retirement plan
United States, Oregon, Portland
Jan 03, 2025
A HVACR Wholesale Distributor in Portland, OR is hiring a Sr.* Application Support Analyst for a direct hire long term opportunity! This role will be hybrid remote, but must live in the Portland area! * Job Description: * Identify and resolve software application technical issues. * Perform detailed data analysis across different solution modules as needed which may require data review in numerous system log files. * Engage and work closely with software partners and manage services for Tier 3 support when issues cannot be resolved locally. * Analyze and recommend new or revised software and procedures, including justifications for proposed changes. * Align with department Software Development Life Cycle practices to analyze and to enhance applications. This includes formally gathering business requirements, writing specifications and/or user stories, and validating them with business, technical, and third-party solution partners. * Work with end users to understand issues and needs. * Determine information needs in coordination with personnel of user departments by drawing detailed flowcharts and block diagrams or applying other related methods. * Assist in the evaluation of proposed changes to information processing, systems, and operations. Analyze program specifications for completeness and conformance to established standards. * Collaborate with stakeholders and software partners on preparation and launch of new releases. Qualifications: * Bachelor's Degree; or at least 5 years of related experience and/or training. * Ability to learn quickly and become a subject matter expert in supply chain applications (WMS, automation middleware), tools, processes, and business needs. * Knowledge of SQL, Java, and troubleshooting techniques and tools. * Ability to use software tools for data profiling, data cleansing, data analysis, and data modeling. * Ability to diagnose and solve problems. Uses logic to solve difficult problems with effective solutions; probes all different sources for answers; can see hidden problems; is excellent at analysis; looks beyond the obvious and doesn't stop at the face value answers. * Ability to initiate, challenge, and recommend for an ideal or position; pursues everything with initiative, energy, drive, and a need to bring efforts to closure. **If Interested: Please apply to the job application and email Derek at Dmautz @teksystems.com Pay and Benefits The pay range for this position is $90000.00 - $100000.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Portland,OR. Application Deadline This position will be accepting applications until Jan 16, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.