Systems Administrator

Job Summary:

Nature of Work:

The CU College of Nursing has an opening for a full-time (1.00 FTE) Systems Administrator position. Under the guidance of the Assistant Director of IT Operation and Data Management, this position supports core IT operations functions, with a focus on configuration, performance, and integration. This position will also be a key collaborator for systems-related projects for innovation and efficiency. These projects include InPlace (Clinical Placements System) and OnBase query creation. The ideal candidate is technically minded, detail-oriented, and enjoys problem-solving. The successful candidate will be a team player focused on supporting the needs of the IT team, with the ability to balance a variety of tasks and prioritize goals while meeting deadlines.

Supervision Received:

Work is performed under the general direction and authority of the Assistant Director of Information Technology.

Supervision Exercised:

None

Examples of Work Performed:

IT Systems Administration/Management: 40%

• Administration of Microsoft Active Directory Microsoft Azure, & SCCM for user and security groups management.
• Basic SQL Database Administration, Scripting/Programming.
• Independently research, test, install, configure, and troubleshoot imaging software used to deploy operating systems on Windows and Mac-based computers.
• Manage the inventory of IT equipment and track them in the asset management software.

IT Support and Service: 35%

• Assist in the planning, configuration, deployment, and support of Information Technology (IT) resources by facilitating and coordinating work with vendors, suppliers, and all other campus personnel.
• Provide back-up desktop support and point of escalation for the IT Support Specialists, as needed.
• Monitor, track, and/or escalate work orders to ensure timely customer issue resolution, including working with other teams on complicated issues as needed.
• Manage all aspects of the Zendesk ticketing system, including assigning, tracking, coaching, and resolving tickets.

Project Management: 15%

• Analyze complex business processes and define application requirements and technical specifications.
• Prepare accurate time estimates for projects and manage tasks to meet deadlines.

IT Consulting: 10%

• Consult with campus technology users on their hardware and software needs and make recommendations to them on purchasing as appropriate.

Work Location:

Hybrid - this role is eligible for a hybrid schedule of a certain amount of days per week on campus and as needed for in-person meetings.

Why Join Us:

CU Nursing is an amazing place to be. We have the distinct advantage of being a part of a huge medical campus with three incredible hospitals - the VA, the nationally ranked University of Colorado Hospital, and the Children's Hospital Colorado where our nursing students and faculty learn every day. From our beginning 125 years ago as part of the School of Medicine at CU Boulder to our current home at the Anschutz Medical Campus, the college has been a recognized leader in nursing education (ranked #10 in online MS graduate programs by U.S. News & World Report 2023). Our faculty, students, and staff have been instrumental in shaping the profession of nursing and teaching the next generation of nurses while treating patients in our own nurse-led clinics. Be a part of an innovative, dynamic, diverse, and exciting workplace -- helping make great things happen. Join us in our quest to boldly transform health together.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

To see what benefits are available, please visit: https://nursing.cuanschutz.edu/about/careers/benefits

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication, and understanding. We encourage applications from women, ethnically minoritized individuals, persons with disabilities, persons within the LGBTQ+ community, and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• A bachelor's degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution.
• Two years of professional-level experience with Windows Server and workstation operating systems. Examples may include Active Directory administration and integration, Operating Systems installation and configuration processes, and/or IT support to end-users.

A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year-for-year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• 2+ years working in Higher Education Information Technology.
• 2 years of experience with the principles and practice of system configuration management.
• 2+ years working with SQL Server.
• Experience with Windows Server 2016, 2019.
• 2+ years of experience with Document Management Systems (Onbase).
• Experience using remote computer access or maintenance software.
• Experience with Microsoft Azure and JAMF MDM
• Experience with computer or application imaging software.
• Experience working in a college or higher education environment.
• Experience with using ZenDesk ticketing system or similar.
• Experience with asset management software and techniques.

Knowledge, Skills, and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity, equity, and inclusion.
• Strong problem-solving and critical thinking skills.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: College of Nursing Human Resources at CON.HR@ucdenver.edu

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by January 22, 2025. Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $66,637 to $84,762.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine-preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.