Support Engineer II

#NowHiring #SupportEngineer
Job Title: Support Engineer II
Contract: 11 Months
Compensation: This position is offering a hourly rate range from $32 - $34 an hour.

Belcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe, and India.

A Support Engineer II Job in Seattle, WA is currently available through Belcan. In this role you will be responsible for providing technical support and guidance to customers on the remediation of identified software vulnerabilities. If you are interested in this role, Apply Today!

Job Description:
Job Title: Support Engineer - Vulnerability Management Remediation

Job Summary:
The Support Engineer for Vulnerability Management Remediation is responsible for providing technical support and guidance to customers on the remediation of identified software vulnerabilities. This role acts as a liaison between customers and the vulnerability management team, helping customers understand and implement recommended remediation actions. The Support Engineer troubleshoots issues, provides step-by-step guidance, and ensures customers are able to effectively address security vulnerabilities in their environment.

Key Responsibilities:

Serve as the primary point of contact for customers seeking support on vulnerability remediation
Analyze vulnerability reports and provide customers with clear steps to remediate identified issues
Assist customers with the implementation of patches, updates, configuration changes, and other remediation actions
Troubleshoot complex technical problems related to vulnerability management and remediation
Document customer interactions and maintain detailed records of support cases
Escalate complex issues to the vulnerability management team as needed
Proactively follow up with customers to ensure successful remediation of vulnerabilities
Provide feedback to the vulnerability management team on recurring issues or areas for improvement
Stay up-to-date on the latest vulnerability trends, remediation best practices, and software updates

It would be preferred if one of the candidates be in EST zone for EST coverage

Location: Seattle, WA
Zip Code: 98109
Keyword"s: #Seattlejobs; #SupportEngineerjobs;
Start Date: Right Away

#ZR

If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com