Senior Security Incident Manager - CTJ - TS/SCI
 Microsoft | |
 United States, Washington, Redmond | |
 Jan 10, 2025 | |
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OverviewSecurity represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. In an era of increasingly sophisticated cyber-attacks, the Microsoft 365 Defender security suite has emerged as a vital tool for enterprises, enabling them to identify, scrutinize, and counter advanced breaches and data intrusions within their networks. We are looking for a Senior Security Incident Manager to join this team and work across Defender products to ensure the security of our commercial and government customer's networks. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesBring your passion for security incident management, customer experience, organization and delivery skills of program management, a keen eye to spot patterns, and a concise communication style to help us complete the customer experience as they use our products. Listening, understanding, and talking are all part of this role. You will be part of an organization with decades of experiences across the breadth of Microsoft offerings. We learn and train together to get the best outcome for the customers. At times you will play a crucial role in dynamic escalations or incidents. You will be asked to drive clarity both in technical detail and in message with our larger organization. This role often interacts across the organization from individual contributors to executives. Likewise, on the customer side you will engage from written responses to calls with customer C-suite executives. You will help identify threats in the landscape to deliver timely insights to customers through our threat intelligence systems. | |