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Systems Administrator II

The University of Texas at Austin
sick time, retirement plan
United States, Texas, Austin
101 East 27th Street (Show on map)
Jan 18, 2025

Job Posting Title:

Systems Administrator II

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Hiring Department:

University Housing and Dining

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Jan 29, 2025

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

BENEFITS: UT Austin offers a competitive benefits package that includes:

  • 100% employer-paid basic medical coverage
  • Free Capital Metro bus rides
  • Retirement contributions
  • Paid vacation, sick time, and holidays
  • Career growth & professional development

Please visit our Human Resources (HR) website at https://hr.utexas.edu/ to learn more about the total benefits offered when you join our team!

Purpose

Provides support for the IT unit within University Housing and Dining (UHD). Serves as a primary administrator for C-Cure/ CS GOLD (Door Access System) and Micros (Point of Sale System). Provides server administration support for UHD. Assists with all other IT functions as needed.

Responsibilities

  • Serve as primary administrator for StarRez Housing software. Includes monitoring system operations, developing front end process graphs, managing reports, improving processes, and working with other IT teams to maintain and improve system. Train and assist professional and student staff on use of StarRez. Develop protocols and training materials.

  • Serve as secondary administrator for UHD Point of Sale systems which includes Oracle Hospitality (formerly Micros) Simphony system and CBORD Get. Enter new items, edit items, design touchscreens, enter pricing updates, enter new employees, deactivate employees, configure reports, and all other Point of Sale administration tasks. Meet with Dining Managers regularly to ensure smooth operations of the Point of Sale System.

  • Assist the IT Leadership team with daily server administration tasks. Monitor the specifications and development of hardware and software with a view toward improved system performance. Advise IT Leadership Team concerning the interaction of software and hardware components and assist in the installation and maintenance of software and hardware.

  • Perform installation, configuration, repair, maintenance, and upgrades on Windows hardware, related equipment, and various university applications. Oversee the maintenance of components and guide student technical staff. Provide computer desktop support and services to UHD end-users with a professional demeanor.

  • Participate in UHD Initiatives. Attend regularly scheduled meetings. Perform special projects and tasks. Perform other duties as assigned.

  • Occasional after hours and on call duties.

Required Qualifications

  • 3 years of experience installing, configuring, and troubleshooting modern Windows Desktop computers.

  • 3 years of experience installing, configuring, and troubleshooting computer-related peripherals.

  • 3 years of experience installing, configuring, and troubleshooting various software titles including Microsoft Office applications.

  • 3 years of experience troubleshooting network-related hardware.

  • 3 years of experience in Windows Server administration.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

  • More than the minimum years of experience with all functions listed in the required qualifications.

  • Experience managing a door access system.

  • Experience managing a point-of-sale system.

  • Experience with Food Pro or similar food management system.

  • Experience with Active Directory/Group Policy in an enterprise environment.

Salary Range

$73,500 + depending on qualifications

Working Conditions

  • Mayworkinallweatherconditions

  • Mayworkinextremetemperatures

  • Mayworkaroundstandardofficeconditions

  • Mayworkaroundelectricalandmechanicalhazards

  • Repetitiveuseofkeyboardataworkstation

  • Useofmanualdexterity

  • Climbingstairs

  • Climbingofladders

  • Liftingandmoving

Work Shift

  • Monday - Friday, 8:00AM - 5:00PM. Workdays, area, and work hours may vary based on the needs of the business.

Required Materials

  • Resume/CV

  • 3 work references with their contact information; at least one reference should be from a supervisor

  • Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

  • E-Verify Poster (English) [PDF]
  • E-Verify Poster (Spanish) [PDF]
  • Right To Work Poster (English) [PDF]
  • Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

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