Audio and Visual Field Engineer Technician Level II
 IES Communications | |
 United States, Arizona, Chandler | |
 Jan 30, 2025 | |
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Job Description
Job Summary: The AV Field Engineer II will be able to install and operate most types of AV systems and equipment. Job Duties and Responsibilities: The AV Field Engineer II will be able to troubleshoot and diagnose equipment problems in a senior service support role. That includes testing, troubleshooting of system components and functions, and field verification of connections, labels, installation, and work quality. The AV Field Engineer II will understand advanced system drawings, specifications, and technical manuals. They will be able to create shop drawings, and submittals for new project kick-off The AV Field Engineer II must understand Control System and/or DSP programming, and commissioning including basic programming, and set up to configure system components such as DSP, mixers, wireless mics, video, & lighting systems. The AV Field Engineer II will be able to do basic programming and configuring of AV equipment such as DSP (Biamp/QSC/BSS/ClearOne) The AV Field Engineer II will be able to do basic programming and configuring of Crestron/Extron/AMX, matrix mixers, and switchers, VTC (Cisco/Polycom) The AV Field Engineer II will be able to commission audio systems. The AV Field Engineer II will be able to configure IP addressable devices and have a basic understanding of data networking The AV Field Engineer II's work will include work both "in house" and in the field when required The AV Field Engineer II will assume ownership of project installation giving next-level support to the Field Engineer, as well as supporting field staff and project manager. The AV Field Engineer II will assist with maintaining and completing project punch-list for project closeouts. The AV Field Engineer II will oversee the technical aspects of projects and IT coordination. The AV Field Engineer II will pre-quality-check the projects, test all equipment, and functionality, and create punch lists. The AV Field Engineer II will assist sales staff as needed with product and system demonstrations. The AV Field Engineer II will assist PM with change order designs and estimates. The AV Field Engineer II will handle other responsibilities as assigned. Qualifications Physical and Mental Requirements: Must be self-motivated, positive in approach, professional and lead others to create, develop and implement project process improvement(s). * Must promote the Company culture and mission to all employees, vendors, clients and business partners. * Must have proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s). * Must be able to diagnose and fix problems with existing equipment and new installs. * Must be enthusiastic, passionate, patient and a critical thinker. * Must be able to communicate with the customer and have excellent customer service skills. * Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements. * Must be able to travel within branch territory and/or regional territory as needed. Education, Certification, License, and Skill Requirements: Must possess at least a High School diploma or GED equivalency. Must possess a minimum of three (3) years of experience in telecommunications or related technical field. Must be able to terminate fiber. Must possess a minimum of six (6) months of supervisory and/or managerial experience. Must possess and be able to effectively use the tools listed above. Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements. Must know the universal communications color codes. Must possess and be proficient with the listed tools Must be proficient with Microsoft Office (Word, Excel, and MS Project). Must meet Company minimum driving standards. Minimum Years of Experience 6+ License Required No Minimum Education High School Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply EEO Statement PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement View IES' policy on Pay Transparency Pay Transparency Non-Discrimination Poster Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance. IES Participates in E-Verify E-Verify Information English/Spanish Right to Work English Spanish #LI-Onsite | |