Training Specialist

We have partnered with one of our top clients in the higher education space on their need for a Training Specialist. If you're someone that believes in the positive impact of continuing education and helping others plan to reach their educational and career goals, this might be the role for you!

This individual will work within the University's Learning and Development team and partners with the Enrollment/Admissions support teams. The focus of this person will be to train teams on advanced prospect engagement techniques to drive revenue and create value.

The ideal candidate will possess a deep understanding of various prospecting models, including consultative approaches, and demonstrate expertise in pipeline management.

Hours: Mon-Fri 8am-5pm EST

Pay: $29-31/hr to start - Room for growth

Work Model: Hybrid - Mon-Thurs in office and Fridays remote

Employee Benefits: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, career advancement opportunities, and so much more!

Day in the Life -

• Analyze enrollment team performance data and call recordings to identify skill gaps and training needs
• Develop and refine training programs based on these insights, ensuring alignment with white-glove service standards
• Measure the impact of training initiatives on key enrollment metrics and adjust facilitation methods accordingly
• Deliver training using a variety of instructional techniques and formats (e.g., workshops, role-playing, simulations) to engage different learning styles and ensure effective knowledge transfer
• Utilize in-depth knowledge of pipeline management to teach teams how to leverage data to track and manage student progress, optimizing each stage for better outcomes
• Provide product knowledge training that empowers staff to communicate value propositions effectively, enhancing their ability to guide prospective students
• Focus training strategy on nuanced relationship building and consultative approaches
• Design engaging, high-impact training materials that focus on consultative enrollment strategies and relationship-building techniques
• Working with the T&D team, review and inform on content that supports the development of key skills like effective communication, needs assessment, and guiding prospective students through the decision-making process
• Work closely with the Quality Assurance & Insights team to identify areas for improvement and develop targeted training solutions

Keys to Success -

• Bachelor's Degree Preferred or related experience
• 4 years of presentation experience in both a soft skills and hard skills capacity, 6 months curriculum development, technical/system document writing and/or development. Required
• Advanced understanding of sales training models
• Proven experience in training sales teams, with a focus on consultative sales models
• Knowledge of principles and methods for curriculum and training design; teaching and instruction for individuals and groups; and the measurement of training effects
• Knowledge of human behavior and performance specifically related to Adult Learning Theory
• Knowledge of individual differences in ability, personality, and interests as well as learning and motivation
• Strong understanding of CRM tools and the ability to teach the value of data accuracy and effective notetaking
• Demonstrated ability to create strategic training plans and adapt content to meet evolving business needs

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Hunter Hamilton is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Hunter Hamilton is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.