ARAS PLM Support Engineer

MIT Lincoln Laboratory
tuition reimbursement, 401(k)
United States, Massachusetts, Lexington
244 Wood Street (Show on map)
Feb 04, 2025
Select how often (in days) to receive an alert: JOIN OUR TALENT NETWORK ARAS PLM Support Engineer Apply now Date: Feb 4, 2025 Location: Lexington, MA, US Company: MIT Lincoln Laboratory The Digital Engineering Center is a transformation Group within the Engineering Division (Division 7). Division 7 works in partnership with the other Laboratory technical divisions to design and build advanced technology systems of national importance. The Division's expertise includes mechanical, materials, aero, thermal, optical, control, and fabrication engineering plus autonomous systems. Supporting the engineering efforts are a wide range of specialized laboratories, electronics and mechanical fabrication capabilities, plus integration and environmental test facilities. Special emphasis is placed on the integration of design and analysis capabilities to support the rapid prototyping of hardware systems. Position Description The Digital Engineering Center is currently seeking We are seeking a skilled and dedicated ARAS PLM Support Engineer to join our team. The successful candidate will play a key role in supporting, maintaining, and enhancing our ARAS PLM system, ensuring optimal performance and user satisfaction. This role involves collaborating with cross-functional teams, resolving system issues, and implementing improvements to meet the organization's evolving needs. Primary Responsibilities Serve as the primary point of contact for ARAS PLM-related inquiries and technical issues. Provide technical support to end-users, addressing issues related to general usage. Create and update user manuals, technical documentation, and training materials. Train users in proper utilization of the Aras PLM platform. Monitor performance, logs, and database health to identify and resolve issues proactively. Create and maintain custom forms, dashboards, and reports using Aras Innovator tools. Develop and implement custom scripts using JavaScript, XML, or AML for automation and enhancements. Develop bug fixes and general light configuration of system Diagnose and resolve issues related to system performance, configuration, and functionality. Work with internal teams and/or Aras support to resolve complex issues or bugs. Document user change requests. Propose and implement improvements or automations to streamline workflows and enhance productivity. Provide timely and effective troubleshooting and resolution of system issues, escalating to advanced support or vendors when necessary. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience. 5-10 years of technical experience and 2+ with Aras Strong understanding of the Aras Innovator PLM platform architecture and functionalities. Knowledge of SQL Server or other database systems used with Aras (e.g., installation, queries, backups, and optimizations). Familiarity with XML, AML (Aras Markup Language), and JavaScript for scripting and customizations. Familiarity with integration tools and techniques, such as APIs and middleware. Understanding of enterprise PLM workflows and change management processes. Excellent problem-solving skills and attention to detail. Ability to analyze and troubleshoot system issues, including performance tuning. Skills in monitoring system logs and tracking errors or anomalies. Strong communication skills for working with end-users and stakeholders. Excellent documentation skills for creating user guides and technical documentation At MIT Lincoln Laboratory, our exceptional career opportunities include many outstanding benefits to help you stay healthy, feel supported, and enjoy a fulfilling work-life balance. Benefits offered to employees include: Comprehensive health, dental, and vision plans MIT-funded pension Matching 401K Paid leave (including vacation, sick, parental, military, etc.) Tuition reimbursement and continuing education programs Mentorship programs A range of work-life balance options ... and much more! Please visit our Benefits page for more information. As an employee of MIT, you can also take advantage ofother voluntary benefits, discounts and perks. Selected candidate will be subject to a pre-employment background investigation and must be able to obtain and maintain a Secret level DoD security clearance. MIT Lincoln Laboratory is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, or genetic information; U.S. citizenship is required. Requisition ID: 41892 Nearest Major Market: Boston Job Segment: Electronics Engineer, PLM, Security Clearance, Thermal Engineering, Developer, Engineering, Management, Government, Technology Apply now Find similar jobs: Engineering