Call Center Specialist (Remote)

Staffmark Group
$14.00-$14.00
life insurance, vision insurance, 401(k), employee discount
United States, Texas, Irving
8615 Freeport Parkway (Show on map)
Feb 06, 2025
Are you seeking a new opportunity? Partner with Staffmark for job options that align with your skills and work-life balance. We're currently hiring a Call Center Specialist in Irving, TX, offering an exciting opportunity to secure your future today! Pay: $14.00/hr Shift: Must be available to work between 8:00am - 8:00pm, Monday to Friday, and Saturdays from 8:00am - 4:30pm. Employees will be assigned a specific shift and are unable to choose their hours. Responsibilities: Handle inbound calls for order placements Upsell and cross-sell products Update and maintain customer database Respond to customer inquiries with urgency Accurately enter orders and manage customer files Ask probing questions and overcome objections Go above and beyond to creatively assist customers Qualifications: High School Diploma or equivalent 1+ year of customer service experience (in-person or over the phone) Professional phone etiquette and strong communication skills Ability to adapt to a fast-paced environment Basic PC skills and at least 35 wpm typing speed Reliable attendance and punctuality Must have a hard-wired internet connection (no Wi-Fi) with 20MB download speed Strong work ethic, dependability, and a positive attitude As a Staffmark employee, you'll receive a comprehensive benefits package that includes medical, dental, and vision insurance, life insurance, short-term disability, 401(k) retirement plans, weekly pay or DailyPay options, referral bonus potential, and employee discount programs. Ready to take the next step? Click 'Apply Now' to submit your application! Join Staffmark today and begin building your future! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.