Customer Relations Assistant

We have exciting news! Advantage Resourcing is hiring a Customer Relations Assistant in Cranston, RI. This is a fantastic opportunity to work with a reputable company that values customer satisfaction and values your professional development.

Schedule: 8:30 AM - 5:00 PM | Monday - Friday | $20.00/hr.

Requirements: 2-3 years of related experience. The candidate should have knowledge of the product line and customer service policies and procedures. Experience working in a call center environment is preferred, but not required. Attention to detail is essential, and proficiency in Microsoft Word, Excel, Access, and Outlook is required for this role.

Essential tasks:

This role involves providing comprehensive support to both internal and external customers, ensuring satisfaction according to company standards. Responsibilities include data processing, managing repair cases in Salesforce, answering inbound calls, entering sales orders, and supporting customer service representatives. The role requires the ability to personalize communications and enter customer data efficiently.

Employee Benefits:

• Medical, Dental, and Vision insurance
• 401k retirement plan
• Weekly pay
• Life and disability insurance
• Referral bonus potential
• Employee discounts with tons of vendors
• Unmatched professional development, and more!

Shape your future with us and join a team that values you as our most important asset. Click 'Apply Now,' and a dedicated recruiter will contact you soon!

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Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.