New

Sr Business Operations Analyst

Altice USA
United States, New York, Bethpage
Feb 07, 2025
Optimum Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Job Summary The Senior Business Operations Analyst will report to the Senior Leader of Field Operations. This position serves as the primary nexus to stakeholder groups. They have intimate knowledge of a specific operating area of the organization and are given authority to prioritize analyses, coordinate work products and represent the entirety of the organization in key forums. Majority of the work products they produce will not be productionized in nature; most recurring reporting, data modeling/engineering, and ML will be conducted by requisite teams in the organization but will be leveraged by the Fast Analytics teams, as necessary. Responsibilities Integrates closely into the day-to-day of the functional areas, sitting in the ELT member's staff meeting where they will serve as an active participant. Intimate knowledge of a specific operating area of the organization and are given authority to prioritize analyses, coordinate work products and represent the entirety of the organization in key forums. Monitorsa detailed operating scorecard for their respective area that is automated and provides anomaly detection for outliers in key business metrics. Diagnoses key deviations for expected performance and provides deep-dive analyses in support of answering the business questions/needs. Coordinates with leaders across the company to collect and synthesize driver and insights information and identify business performance improvement opportunities through: KPI deep dives, customer interaction analysis and assigned task forces. Prepares and presents executive-level analysis of data findings, including creating stories using PowerPoint to translate analytical results for an audience of business executives. Communicates data nuances and insights to all levels of the company in a clear and concise manner. Qualifications Requires 3-5 years of experience with a bachelor's degree in software engineering, mathematics, economics, or related field. Master's degree preferred. Demonstrated expertise performing data analytics utilizing Tableau, MicroStrategy, Excel, Word, and PowerPoint. Conducts multiple tasks in parallel. May serve as a technical lead for these tasks among more junior team members. Requires little guidanceor supervision for straight-forward tasks. Requires some supervision for complex tasks. Excellent interpersonal skills, including ability to work as part of a team. Strong attention to detail and organizational skills. Demonstrated ability to work in a fast-paced environment and to perform well under pressure while handling multiple tasks, and ability to work a flexible schedule. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQfor further details. This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $77,112.00-$126,684.00/year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.