Order Entry Representative

Staffmark is currently hiring an Order Entry Representative for a leading company that provides a wide range of products and solutions across residential, commercial, and industrial sectors. Join our team in Houston, TX, and become part of a dynamic and growing organization!

Pay: $24.00 per hour

Shift: Monday - Friday, 8:00 AM - 5:00 PM

As an Order Entry Representative, you'll be responsible for managing the entire order-processing cycle. This includes acknowledging and entering customer orders, reconciling open orders, releasing shipments, and providing customers with accurate order updates. Strong communication and organizational skills are key to ensuring customer satisfaction through efficient and accurate order management.

Responsibilities:

• Answer inbound calls, respond to emails, and make outbound calls as needed
• Process customer orders according to established procedures
• Coordinate with internal teams to ensure timely order fulfillment and delivery
• Respond to inquiries regarding inventory availability, lead times, freight charges, shipment tracking, and production cycles
• Maintain communication with team members to update them on order statuses and potential issues
• Prioritize accuracy, responsiveness, and timeliness in all customer interactions

Skills and Experience Required:

• 2 years of experience in a similar role
• Proficiency in computer systems, including email (Outlook) and Microsoft Office (Excel, Word)
• Experience with Order Entry and ERP planning systems
• Ability to manage high volumes of data entry with excellent attention to detail
• Strong written and verbal communication skills
• Commitment to following processes and procedures
• High school diploma or equivalent; some college education is a plus

Benefits: We offer a comprehensive benefits package, including weekly pay via direct deposit or pay card, medical, dental, and vision insurance options, 401(k) plans to support your future, employee discounts, and referral bonus opportunities to reward your hard work.

Interested? Click "Apply Now," and a dedicated recruiter will reach out to discuss this exciting opportunity with you!

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.