Deliverables Coordinator - Contingent

Qlarant is a not-for-profit corporation that partners with public and private sectors to create high quality, safe, and efficient delivery of health care and human services programs. We have multiple lines of business including population health, utilization review, managed care organization quality review, and quality assurance for programs serving individuals with developmental disabilities. Qlarant is also a national leader in fighting fraud, waste and abuse for large organizations across the country. In addition, our Foundation provides grant opportunities to those with programs for under-served communities.

Best People, Best Solutions, Best Results

Job Summary:

Coordinates management of deliverables for specified contract(s) to ensure compliance with contract defined procedures and timelines for deliverables

Essential Duties and Responsibilities:

• Maintains and manages electronic and hardcopy of contract deliverable files.
• Monitors and coordinates deliverables ensuring completion and timely reporting of deliverables.
• Creates and formats spreadsheets, graphic presentations, and monthly reports to identify issues and trends, suggesting responses.
• Attends meetings/conference calls; takes notes and prepares agendas and minutes.
• Remains current on changes of the SOW and informs others of Medicare change requests.
• Maintains business relationship with the highest degree of integrity.
• Writes highly confidential documents, presentations, reports, flowcharts, and other documentation for inclusion in the deliverables for management and customers, consistent with quality standards.
• Ensures timely updates and submission of all dashboard indicators and charts for review by the management team.
• Ensures appropriate deliverables have been reviewed by the editor prior to submission.
• Is aware of the due dates and sends appropriate alerts to assigned personnel.
• Uses quality improvement tools to continuously improve processes to work with team to identify, develop, and implement improvement plans.
• Maintains access with data systems necessary for CMS deliverables such as CMS ARTS and CMS Secure email.
• Coordinates with CMS and other governmental entities as needed to carry out duties including but not limited to: obtaining or providing necessary information, identifying issues and assisting with timely responses to inquiries regarding the contract.
• Works under contract requirements and established policies and procedures.

• Project Management - Coordinates projects; Communicates changes and progress; Completes projects on time.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Demonstrates accuracy and thoroughness.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• HS diploma or GED equivalent required. Prior project planning, scheduling deliverables experience, or working on government contracts preferred.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

• Ability to perform standard mathematical calculations.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other Skills and Abilities:

• To perform this job successfully, an individual should have intermediate proficiency of Database software; Spreadsheet software; Presentation software and Word Processing software.
• Position requires excellent oral and written communications skills, including presentation skills.
• Strong organizational and time management skills with the ability to be forward thinking required.
• Must have high initiative, be flexible, and have the ability to handle and prioritize multiple tasks with rigid timelines.
• Must be able to work independently and as a member of a team.

Qlarant is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.