Application Tester / Business Analyst

Who Are We?
Groundswell is a premier technology integrator resolutely committed to solving the most complex challenges facing federal agencies today. Our name, Groundswell, represents our commitment to be an unstoppable, seismic change in government. Ours is a small company culture with big company reach and results. Are you ready to be audacious, be bold and drive change at a rapid pace? Join us, where we'll make a greater impact together.

What You'll do:

Plays a pivotal role in ensuring the functionality, quality, and user experience of applications, tools, and user touchpoints. This individual will primarily focus on validating and testing applications to confirm that they meet the necessary standards before deployment, as well as performing post-deployment testing to validate functionality. This role is expected to evolve into a Business Analyst position over time, offering opportunities for increased responsibility and growth within the organization.

The ideal candidate does not need a strong IT background but should possess an eye for detail, a passion for ensuring seamless user experiences, and an interest in growing into a Business Analyst role. This position will also include supporting the administration of Jira standards and workflows, creating visibility, and understanding of the team's processes.

Key Responsibilities:

• Application Testing & Validation:

  • Perform detailed testing to validate the functionality and user experience of applications, tools, and user touchpoints, ensuring they operate as designed.

  • Test applications post-deployment, including after patches and updates, to confirm that functionality remains intact and that no issues arise from changes.

  • Conduct User Acceptance Testing (UAT) to ensure Engineering Team work is ready for successful deployment.

  • Develop an understanding of the NPMS Applications from a user's perspective and educate others on their use and best practices.

  • Provide feedback and recommendations for improvements based on testing results and user feedback.

• Jira Support & Administration:

  • Support Jira workflows, including epics, stories, roadmap, and backlog management.

  • Help track and organize tasks within Jira to create visibility and ensure transparency in team processes.

  • Collaborate with team members to ensure that Jira is being used effectively to document work and track progress.

• Collaboration & Communication:

  • Facilitate meetings with structured agendas, meeting notes, and clear action items.

  • Ensure that expected outcomes and outputs are communicated effectively to both the client and the team.

  • Work closely with cross-functional teams to identify and address any challenges or issues impacting the user experience.

Required Qualifications:

• Able to obtain a Public Trust Clearance

• Progress toward a degree

• At least 1 year of professional experience

• Knowledge of GIS platforms and applications

• Familiar with Jira or similar software project management tools

• Familiar with the Pipeline Hazardous Material Safety Administration (PHMSA)

• Experience working with Federal organizations

Why You'll Never Want to Leave:

• Comprehensive medical, dental, and vision plans
• Flexible Spending Account
• 4% 401K Match (immediate vesting)
• Paid Time Off
• Tuition reimbursement, certification programs, and professional development
• Flexible work schedule
• On-site gym and childcare option

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Groundswell, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: $50,000 - $70,000.

Skills:

Certification:

NOTE:Groundswell does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Groundswell and Groundswell will not be obligated to pay a placement fee.

Groundswell is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Read a copy of theCompany's Affirmative Action Statement.

Additional Resources:

• EO 13496 Notification of Employee Rights under NLRA
• EEO is the Law Poster and Supplement
• Pay Transparency Nondiscrimination Provision

Disability Accessibility Accommodation: If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us athr@gswell.comor703-639-1777.