Digital Fraud Sr. Process Specialist

First Community Services Data Processing
United States, Texas, Killeen
4400 Swanner Loop (Show on map)
Mar 12, 2025
* Investigate Digital Banking fraud alerts * Communicate with other bank employees, financial institutions, account holders, and Corporate Security using phone, email, and pre-scripted letters * Monitor transactions for ACH and electronic suspicious activity * Make decisions on routine issues in accordance with the Electronic Risk Guidelines and assigned approval limits * Other duties as assigned Position level will be dependent upon external and internal experience Physical Requirements: * Must be able to remain in a sitting stationary position for extended periods of time * Constantly operate a computer and other office machinery * Ability to lift up to 25 pounds FCBI is an equal opportunity employer. * At least 18 years of age * High School Diploma or Equivalent * Must be detail oriented, analytical, and organized * Ability to maintain confidentiality * Capable of meeting deadlines * Working knowledge of Microsoft Office * Good communication skills * Good writing skills * Comfortable in a repetitive environment * Banking experience is preferred * Must successfully pass background investigation according to company policy * Must be able to get along with co-workers and work effectively in a team environment