Fleet Sales Operations Analyst - Western Region

The Fleet Sales Operations Specialist is responsible for supporting fleet sales operations by managing small VIP accounts, leveraging data analytics, and optimizing customer and dealer engagement. You will have direct interaction with various customers, dealer personnel, as well as regional and corporate contacts. The ideal candidate must be outgoing and enjoy collaborating with our customers and dealerships, have knowledge of commercial business operations, and possess a passion for the automotive industry.

Job duties include:

• Write VIP contracts for fewer than 25 units, ensuring alignment with CAM strategies and dealer engagement.
• Collaborate with Commercial Area Managers (CAMs) and internal teams to align dealer incentives, sales strategies, and fleet business objectives.
• Utilize Salesforce, TipNet, and LinkedIn Sales Navigator to develop prospecting reports and identify new business opportunities.
• Analyze market data using CarBook Pro, Manheim Market Report (MMR), and Total Cost of Ownership (TCO) to drive business growth and provide solutions for ordering, material restrictions, and service challenges.
• Provide in-dealership consultation focused on optimizing dealer fleet sales performance and operational effectiveness.
• Promote, monitor, and ensure dealer compliance with company policies and procedures.

Basic Qualifications:

• Bachelor's degree in Business, Marketing, or a related field
• 2+ years of experience in automotive sales, fleet sales, sales operations, or related roles
• Must reside or be willing to relocate to Auburn Hills, MI
• This role is based at our corporate headquarters and may require occasional travel for dealer visits, meetings, and conferences
• Commercial vehicle product knowledge
• Experience working in the automotive or fleet environment
• Maintains a selling mindset
• Strong analytical and strategic thinking skills
• Excellent analytical skills with proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Excellent communication and people skills
• Ability to manage multiple accounts and prioritize tasks effectively

Preferred Qualifications:

• Knowledge of corporate sales processes and account management strategies
• Familiarity with dealer networks and fleet operations
• Knowledge or experience with dealership commercial sales processes
• Experience in market data analysis using CarBook Pro, MMR, and TCO
• Proficiency in Salesforce, TipNet, and LinkedIn Sales Navigator