PSR - Patient Services Representative - Urology Oncology Clinic - Stephenson Cancer Center

Location: Stephenson Cancer Center

Shift: Full-Time (40 hours/week) Monday-Friday 8a-5p

We are seeking care team members to join the Urology and Prostate surgery oncology team at the Stephenson Cancer Center, the only NCI-designated center in Oklahoma. Urologic cancers encompass those affecting the prostate, kidney, bladder and surrounding areas. Caring for this patient population is complex and multidisciplinary but incredibly rewarding. The care team, consisting of RNs, LPNs, MAs, and CTAs, will collaborate with 8-10 providers per week to manage a patient load of 80-100 individuals daily, spanning from cancer surveillance to end-of-life care.

General Description:

Under immediate supervision, registers, classifies, admits, and schedules appointments for patients.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Interviews patients and responsible parties to obtain personal, demographic, and financial information required for the registration of patients.
• Serves as hospital systems intake.
• Schedules appointments following appropriate procedures and guidelines.
• Directs the flow of patients and visitors through the use of the hospital information system.
• Gives information of a general nature regarding access to the hospital, general operating procedures, etc., to patients and visitors.
• Directs patients and visitors to appropriate sources for other inquiries.
• Reviews registrations, admissions, and appointments for accuracy.
• Receives physician's orders to admit, register or schedule a patient.
• Collects money and issue receipts for hospital services rendered.
• Maintains various reports and logs as appropriate.

General Responsibilities:

• Performs other duties as assigned.

Minimum Qualifications:

Education: High School Diploma or GED required.

Experience: . 0-3 years of work experience required.

Licensure/Certifications/Registrations Required: None required.

Knowledge, Skills and Abilities:

• Knowledge of spelling, punctuation, and grammar and of basic mathematics.
• Skill in establishing and maintaining effective working relationships with other.
• Skill in following verbal and written instructions.
• Typing/keyboarding skills sufficient to meet the requirements of the position.
• Excellent computer skills.

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