Director of Human Resources

College Possible - National Office -Twin Cities of Minneapolis & St. Paul

This Work Is Our Mission

At College Possible, we believe talent is universal. For many students, the path to college can feel overwhelming or out of reach. That's where you come in.

We support students on their journey to higher education by providing personalized coaching, resources, and guidance. When you join College Possible, you become part of a team dedicated to making college access and success a reality. Together, we help students navigate the admissions process, overcome challenges, and earn their degrees.

Our Impact

80% of College Possible students are admitted to college
86% of College Possible students enroll in college
93,000+ students served nationwide since 2000

Why Join Our Team?

When you work at College Possible, you're not just taking a job-you're advancing a mission to help more students get to and through college. You'll play a direct role in helping students achieve their educational goals and build brighter futures.

Key Benefits

Professional Growth
Access training, mentorship, and career development opportunities as you support student success.

Mission-Driven Impact
Make a direct difference in students' lives by helping them access and complete college.

Collaborative Community
Join a team that values teamwork, innovation, and excellence in service of students.

Work-Life Balance
Enjoy flexible work options, unlimited PTO, and resources to support your well-being.

Your Role as Director of Human Resources

The Director of Human Resources is responsible for leading the HR function and team at College Possible. This role oversees key HR areas including employee relations, benefits, compensation, HRIS, performance management, legal compliance, and organizational development. The Director ensures that all HR operations align with organizational needs while fostering a strong, consistent, and legally compliant HR infrastructure. This position reports to the Sr. Vice President of People + Culture and directly supervises HR team members.

Essential Functions: Human Resources Operations & Compliance

• Oversee day-to-day HR operations including employee relations, HRIS, benefits, payroll, and compliance.
• Optimize and maintain HR systems and workflows to improve operational efficiency.
• Provide guidance, coaching, and support to HR team members to ensure effective performance and alignment with organizational priorities.
• Accountable for all aspects of Talent Acquisition including the evaluation and negotiation of sourcing platforms and vendor contracts to improve hiring outcomes and drive efficiency.
• Develop, update, and enforce HR policies and procedures, including the employee handbook.
• Partner with Executive Directors and senior leaders to understand regional staffing needs, provide strategic HR guidance, and support workforce planning efforts.
• Maintain accurate employee files and ensure HR documentation is compliant with all federal and state laws.
• Oversee vendor relationships related to HR, ensuring a high standard of customer service and accuracy.
• Manage workers' compensation, unemployment, and LOA programs.
• Handle sensitive employee relations matters including investigations, documentation and terminations.

Compensation, Payroll & Benefits

• Oversee benefits administration and annual renewals.
• Managing compensation, benefits vendors, and benchmarking benefits.
• Supervise the annual enrollment process
• Manage compensation strategies including new hire offers, promotion, and pay adjustments.
• Ensure compliance with all payroll, benefits, and labor laws.
• Supervise timely and accurate processing of bi-weekly payroll.
• Support onboarding and offboarding processes related to compensation and benefits.

Employee Relations

• Partner with managers to coach, guide, and resolve employee issues.
• Act as a resource for employees and managers on employment policies and practices.
• Conduct internal investigations and consult with legal counsel as needed.

Organizational Development

• Support Senior Director of Organizational Effectiveness & Employee Experience with:
  
  
  • Performance management processes including mid-year and annual reviews.
  • Succession planning, professional development, and training programs.
  • Talent development and career pathing initiatives.
  
  

Qualifications & Skills:

• Bachelor's degree in Human Resources or a related field required.
• SHRM or HRCI certification preferred.
• Minimum 10 years of progressively responsible HR experience.
• Experience managing HR operations across multi-state locations.
• Demonstrated ability to lead teams and manage cross-functional HR initiatives.
• Strong understanding of employment law, HR compliance, and organizational development.
• Experience with vendor management and HRIS (ADP Workforce Now preferred).
• Strong written and verbal communication skills.
• Analytical, data-driven, and highly organized with excellent judgment.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Computer Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Experience with ADP Workforce Now highly desired.
• Familiarity with learning management systems and HR data platforms.

Other Skills, Abilities and Requirements:

• Excellent organizational skills and the ability to prioritize and manage multiple projects and meet deadlines in a fast-paced environment.
• Exceptional visual, verbal, and written communication skills.
• Openly communicates necessary information with accuracy in a timely manner.
• Project Management skills.
• Passion for mission and the transformative power of education and opportunity.
• Actively contributing to the organization's culture.
• Excellent communication and interpersonal skills, both verbal and written.
• Attention to detail, including proofreading, and project follow-up and follow-through.
• Demonstrate respect, honesty, integrity, and fairness to all.
• Must be willing and able to work evenings and weekends occasionally.

Physical Requirements:

• Ability to lift to 20 pounds when needed.
• Hybrid work environment with limited travel.
• Ability to stand and/or sit for a minimum of 7 hours a day.
• Valid driver's license and insured vehicle required.

What We Offer

In addition to joining a committed, diverse, values-based organization, we offer:

• An opportunity for you to have a tremendous impact both internally and in the broader country.
• A competitive salary commensurate with experience.
• Excellent benefits including complete health, dental, life, short-term and long-term insurance.
• 401(k) retirement plan.
• Encouraged sustainability through a generous paid time off program.
• Personalized professional development and growth opportunities.

To Join Our Growing College Possible Team

Please apply at: www.CollegePossible.org/careers Include a resume and cover letter.