Operations Manager / Nights / BWH Environmental Services

Brigham and Women's Hospital
United States, Massachusetts, Boston
15 Francis Street (Show on map)
Apr 09, 2025
Summary: Responsible for overseeing and optimizing the operational processes of the organization including ensuring efficiency, productivity, and effective utilization of resources. Does this position require Patient Care? No Essential Functions: -Develop and implement operational strategies, goals, and plans aligned with the organization's objectives. -Collaborate with senior management to define operational targets and monitor progress towards achieving them. -Identify opportunities for process optimization, streamlining workflows, and improving operational efficiency. -Analyze existing processes, recommend enhancements, and implement changes to drive productivity and cost-effectiveness. -Allocate and manage resources effectively, including personnel, equipment, and materials, to meet operational requirements. -Set performance metrics, establish Key Performance Indicators, and monitor performance against targets. -Implement quality control measures, conduct audits, and address any non-compliance issues promptly. -Oversee the procurement, inventory management, and distribution processes. -Identify and assess operational risks, develop risk mitigation strategies, and implement appropriate controls. -Generate regular reports on operational performance, key metrics, and project updates. Education Bachelor's Degree Operations Management required or Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? Yes Experience Operational Management Experience. Cleaning/Janitorial Experience 5-7 years of Leadership/Supervisory Experience 3-5 years and Sustainability Experience 2-3 years preferred. Knowledge, Skills and Abilities - Solid understanding of supply chain management, process improvement methodologies, and quality assurance principles. - Proficiency in using operational software, project management tools, and data analysis software. - Strong analytical and problem-solving skills, with the ability to identify issues, analyze data, and implement effective solutions. - Strong communication and interpersonal skills, with the ability to collaborate with stakeholders at various levels. - Ability to adapt to changing priorities, handle multiple projects simultaneously, and work in a fast-paced environment. - Excellent leadership and team management abilities, with a focus on motivating and developing staff. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.