Principal Business Value Advisor (AMER)

Cloudflare, Inc.
medical insurance, dental insurance, vision insurance, paid time off, sick time, long term disability, 401(k)
United States, California, San Francisco
101 Townsend Street (Show on map)
Apr 09, 2025
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! *Available Locations: Austin, TX, San Francisco, CA, Seattle, WA, Denver, CO* *About the role* The Business Value Advisor role is high impact, and requires a results-oriented, customer-centric advisor to be successful. You will work directly with Sales, Contract Operations, Pricing, Product Management, and Marketing to demonstrate the quantifiable value of choosing Cloudflare solutions over the competition. Much of the role will involve working with sales management to develop account strategies and assist in determining multi-year plans to expand Cloudflare's portfolio across the key buying centers and into the lines of business. You will bring a consultative approach to the role and develop TCO and ROI value models based on customer business outcomes. You will develop a complete understanding of Cloudflare's advantages over the competition to develop customer-centric, C-level business cases that have the ability to accelerate the sales cycle. You will display a deep understanding of the differences between cloud vs. on-premises solutions, CapEx vs. OpEx, and you will be comfortable presenting to customers and sellers. Data-driven approach with a bias towards action, you will enjoy this role if you like working with fast-paced teams, having autonomy to drive your initiatives, and having the opportunity to build out the global value advising program. This role is a part of our Go-To-Market (GTM) Revenue Operations team and reports into our GTM Business Automation & Support Execution (BASE) team. This will be a highly visible role within the organization, which will have a significant impact on the long-term growth of the fast-growing Cloudflare business. Provable ROI in the form of extraordinary value to customers is in our DNA; whether it's giving away our service for free, adding new capabilities at no extra charge or removing egress fees, Cloudflare is famous for demonstrating the outsized value of our customers' investments in us. We want an experienced value advisor to join us to develop and execute strategies that build pipeline, drive growth, and efficiencies within an assigned sales region or team. Responsibilities Business Value Assessments: Develop and execute value assessments that quantify the ROI and business impact of solutions. Engage with customers and sales teams through meetings, calls, and digital tools to understand business challenges and translate them into actionable insights. Scalable Value Tools & Enablement: Design and refine repeatable, lite, and self-service value assessment frameworks, templates, and automation tools to enable broader adoption across sales teams and customers. Ensure tools are intuitive, globally relevant, and aligned with business value messaging. Customer Engagement: Act as a trusted advisor by delivering impactful value assessments and supporting post-implementation value realization. Identify opportunities to embed self-service assessments into customer workflows. Solution Customization & GTM Support: Partner with sales, product, and marketing teams to tailor value propositions, business cases, and messaging for different customer segments and regional needs. Develop playbooks and enablement content for sales teams to drive self-sufficiency. Data-Driven Insights & Reporting: Maintain structured documentation of value assessments, client interactions, and business impact. Build reporting mechanisms that provide visibility into value realization and inform future enhancements to tools and processes. Value Model Development & Optimization: Continuously refine value models and frameworks to support scalable assessment tools. Participate in regular reviews, incorporating insights to improve relevance, usability, and automation. Requirements 8+ years of experience as a value practitioner or management consultant with exposure to cloud, network, and cybersecurity technologies. Excellent communication and interpersonal skills, both written and verbal, to effectively engage with customers and collaborate with internal stakeholders. Strong negotiation skills with the ability to manage ambiguity and navigate unforeseen obstacles gracefully. Detail-oriented with the ability to analyze data, identify trends, and draw meaningful conclusions, especially in complex deal cycles. Expertise with spreadsheets and model building. Self-starter who truly enjoys working in a fast-paced, innovative cloud services company. Strategic thinker, collaborative, and desire to continuously learn. Preferred BS/BA degree in Marketing, Business, Engineering, or related field Compensation Compensation may be adjusted depending on work location. For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $178,000 - $218,000 For Bay Area-based hires: Estimated annual salary of $187,000 - $229,000 Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.