Director, Claims and Risk Management

The Pasha Group
United States, California, San Rafael
4040 Civic Center Drive (Show on map)
Apr 14, 2025
Description Position at The Pasha Group Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices Lead Risk Strategy and Claims Resolution - Join The Pasha Group as Director, Claims and Risk Management At The Pasha Group, we've been delivering logistics and transportation solutions for over 75 years. With operations spanning terminals, warehousing, transportation, and cargo handling, risk is everywhere-and managing it effectively is mission-critical. We're seeking an experienced Director of Claims and Risk Management to lead the strategic development and tactical execution of risk mitigation, claims handling, and select insurance programs across our enterprise. If you're a hands-on leader with expertise in transportation risk and a passion for protecting people, assets, and reputation, this is your opportunity to make a lasting impact. Your Role: Lead, Protect, and Optimize Risk Management Create and implement programs that reduce liability, improve safety, and drive operational resilience. Claims Management: Oversee the full lifecycle of cargo, property, workers' compensation, and liability claims assuring timely, cost-effective resolution Risk Mitigation Strategy: Identify risk trends and root causes through claims analysis; develop and lead mitigation initiatives across operations Insurance Oversight: Manage insurance provider and TPA relationships; negotiate coverage and settlements in coordination with brokers and legal counsel Regulatory Compliance: Monitor compliance with OSHA, DOT, and safety regulations; implement internal policies to reduce exposure Operational Risk Assessments: Conduct assessments for terminal, transportation, warehousing, and cargo operations to identify vulnerabilities and recommend safeguards Cross-Functional Collaboration: Partner with senior leaders to align risk and claim strategies with evolving business needs RMIS Oversight: Lead the enhancement, integration, and use of Risk Management Information Systems (RMIS) to support analytics and reporting Team Leadership: Coach and develop a high-performing team of risk and claims professionals Executive Reporting: Deliver actionable insights and recommendations to executive leadership through clear risk metrics and trend analysis What You Bring to the Team Strategic insight. Industry knowledge. Operational leadership. Education: Bachelor's degree in Risk Management, Business Administration, Logistics, or related field required Master's degree preferred Certifications: TWIC preferred ARM, CRM, AIC, or CCP certifications preferred Experience: 10+ years in claims and risk management, including 5+ years in leadership roles Experience in maritime, logistics, or trucking environments preferred Familiarity with unionized operations and CBAs is a plus Skills & Knowledge: Deep understanding of claims resolution, transportation risks, and insurance programs Proven negotiation skills in high-value claims resolution Proficiency with RMIS tools and Microsoft Office Suite Strong communication and executive presentation abilities Analytical thinker with a proactive, solution-oriented mindset Why Join The Pasha Group? Because reducing risk is more than protecting assets-it's strengthening the future. At The Pasha Group, we live our values every day-Excellence, Honesty, Integrity, Innovation, and Teamwork. As Director of Claims and Risk Management, you'll play a central role in shaping how we protect our people, customers, and reputation across every business line. Work Environment & Travel Environment: Combination of corporate office, terminal, vessel, and warehouse settings Conditions: Exposure to active operations, including moving vehicles, machinery, and varying weather conditions Travel: Occasional U.S. travel required, including to Hawaii Schedule: May include days, nights, weekends, and holidays, depending on operational needs Ready to lead the charge in claims resolution and risk strategy? Apply now to become The Pasha Group's Director of Claims and Risk Management-where your expertise powers safety and success. Screening Requirements Background Checks Must be fully vaccinated against COVID-19, except as prohibited by law. The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The salary range listed is based on the geographic zone associated with this role: San Rafael, CA. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time. Zone 1: $200,000 - $230,000 This job is also eligible for participation in an Incentive Plan with a target payout based on eligible compensation and corporate/individual performance goal attainment. Annual Incentive Opportunity: 20% of eligible compensation The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories