Business & Data Operations Analyst

Anaplan
United States, Minnesota, Minneapolis
Apr 16, 2025
At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self! Join the IT CorporateData Analytics Team,a fast-moving, high-impact team of problem solvers, builders, and connectors driving transformation across Anaplan's global IT organization. From Infrastructure to Enterprise Apps, we help IT leaders cut through complexity with data-driven clarity - and we do it fast. This is not a wait-and-see environment. We operate at a rapid pace, prioritizing action, iteration, and progress over perfection. If you thrive in the blur of change and love translating chaos into clarity, this is your kind of team. We're looking for a motivatedearly-careerBusinessAnalystwho is equal parts curious and action-oriented. In this role, you won't just document processes - you'll chase down ambiguity, ask sharp questions, and help leaders across IT move faster with clearer insights. You'll collaborate with global stakeholders across IT Engineering, Infrastructure, Enterprise Applications (e.g., ServiceNow, Workday), Customer Experience, and GTM/Revenue Apps (e.g., Salesforce) to uncover pain points, define what success looks like, and help build scalable solutions. Experience withdatatools is a plus, but this role is first and foremost about understandingbusinessproblems anddriving clarity at speed. Your Impact Partner with IT stakeholders to understandbusinessobjectives, operational pain points, and reporting needs - quickly and proactively. Engage stakeholders to uncoveropportunity areas, clarifypain points, defineuse cases, and identifyimprovement leversanddecision factors. Translate these into well-scoped problems anddesired outcomesthat inform solution design and prioritization. Document current-state processes using tools like Lucidchart or Miro and support development of future-state recommendations. Help define operational KPIs and develop tracking mechanisms for IT functions including asset management, system health, and service quality. Support project coordination and delivery of fast-paced IT initiatives across global teams; track progress and push forward momentum. Assist in documentingbusinessdefinitions,datainputs, and report usage to drive consistency and self-service. Your Qualifications 1-2 years of experience in abusinessanalyst,operations, or IT support role (internships or project-based experience welcome). Strong problem-solving and organizational skills, with an ability to break down complex workflows into understandable components. Effective communicator who can build relationships across teams and document stakeholder needs with clarity and precision. Experience using documentation or visualization tools (Lucidchart, Miro, PowerPoint, Confluence, etc.). Energized by rapid change and fast turnarounds, able to operate with a sense of urgency and independence in a fast-paced environment. Must be based near one of our office hubs for hybrid work schedule, ideally in Minneapolis or Northern Virginia. Nice to Have Familiarity withdataconcepts (metrics, KPIs, tables) and exposure to analytics tools like SQL, Tableau, Excel, or similar. Experience working with IT service platforms (e.g., ServiceNow), HR/Finance apps (Workday), or CRM tools (Salesforce). Interest in learning more aboutdataanalytics, process automation, or IT system integrations as a career path. This isn't your average analyst role. You'll gain hands-on exposure to executive-level priorities, global IT operations, and the systems that power a high-growth SaaS company. You'll bechasing clarity in the middle of the storm, helping us move fast without breaking things, and building the operational foundations that allow IT to scale with confidence. In addition to all of this, you'll be working closely with the AI governance and operational teams as part of our charter to empower the corporate functions through dataand IT. Base Salary Range: $82,000 — $118,000 USD Our Commitment to Diversity, Equity, Inclusion and Belonging Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.