Public Engagement Director

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

The purpose of this position is to lead and manage the stakeholder relationships, communications and outreach efforts for Acentra Health in New York. This role will be the lead in development of the stakeholder plan and build and maintain relationships with all key stakeholders including State Medicaid Department, advocacy groups, social care networks, health plans, local departments of social services, and providers. Work will be performed in close alignment with the Executive Director and the State Medicaid leadership.

Job Responsibilities:

• Creating and executing a state-approved and coordinated Stakeholder Outreach plan that includes communications with advocacy groups, training for providers and other interested stakeholders, creating feedback loops for the operational team and serving as the SME for Acentra Health's IA operation for external stakeholders.
• Create and maintain stakeholder relationship map in NY and develop relationships with most influential stakeholder to understand their unique needs and perspectives on IA program areas.
• Advise Acentra Health leadership on environmental challenges and opportunities as well as creation of engagement opportunities for leadership with stakeholders.
• Lead team of regional stakeholder engagement managers who will be working with LDSS, health plans, and providers
• Work with Government Relations team to follow and understand New York healthcare and Medicaid policy changes, including 1115 waiver implementation, and potential impacts on the IA program.
• Advise Executive Director on stakeholder management
• Work with training team on creation of Acentra Health IA training plan for stakeholders and assisting on the outreach to stakeholders for the training itself.
• Implement stakeholder advisory councils as needed to obtain actionable feedback from stakeholders to improve Acentra Health's IA program and its operation.
• Follow NY and federal healthcare climate to anticipate concerns and plan proactively
• Represent Acentra Health at advisory groups and meetings with stakeholders where the IA program is discussed, identifying and addressing advocacy concerns
• Collaborate with IA operational team in the development of appropriate communication materials and the most appropriate and effective distribution channels for specific target audiences
• Collaborate in the development and monitoring of project plans, timelines and budgets and assists in the completion of project reports when possibl
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Job Requirements:

• Requires a bachelor's degree
• 4 years of experience with healthcare government stakeholders

Preferred Requirements:

• Master's Degree preferred
• Previous experience in New York state with Medicaid stakeholders including advocacy groups; existing relationships are highly preferred
• Previous experience managing a field-based team that works with stakeholders.
• Must possess excellent communication and organizational skills.
• Requires advanced Microsoft Office, desktop publishing and graphic software skills preferred.
• Requires the ability to develop needs assessment methods, both qualitative and quantitative research for information related to databases of public health.
• Must possess the ability to work independently on assigned projects, especially cross-functional teams.
• Excellent interpersonal skills, ability to establish and maintain effective working relationships with a wide variety of individuals; attention to detail; ability to work independently.
• Travel will be required.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is listed below.

"Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.