Senior Manager Advisory & Planning

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Directly manages a team of Financial Advisors & Planners to maximize their productivity and performance. The individual has responsibility for developing a team of Advisors with high performance in account retention and appropriately pairing suitable solutions to clients. Oversee all aspects of the team including customer portfolio construction and driving AUM in the process.

What you will do:

40%-Manages a team of Financial Advisors & Planners.

• Develops roles and responsibilities and provides ongoing coaching, feedback and career counseling to team members.
• Assess staffing needs, conducts prospective employee interviews, and makes decisions regarding the hiring of new employees and staffing ratios.
• Oversee Advisors day to day activities including the construction and delivery of financial plans for Premier and Brokerage IRA.

25%-Builds and/or maintains workflow in Empower's Premier and Brokerage IRA to ensure quality service is provided to investors; implements new initiatives (systems, services or products) to increase efficiency and customer retention.

20%-Responsible for the development of staff.

• Performs weekly quality monitoring on all team members.
• Conducts frequent one-on-one meetings with staff and ongoing coaching with staff.
• Provides ongoing feedback regarding quality of work to team members and works with QA staff to improve processes and overall quality for the team/Department.
• Schedules and facilitates team meetings and other morale-building programs.
• Assists in training.

10%-Fields escalated issues from representatives, clients, and participants.

• Identifies trends in escalated issues and proactively addresses with staff.

5%-Other duties as assigned.

What you will bring:

• Bachelor's Degree preferred.
• FINRA Series 7, 24 and 66 (or 63 and 65) registrations required
• Insurance licenses required within corporate-established timelines.
• FINRA fingerprinting required.

What will set you apart:

• 2-5 years of management experience preferred.
• Relationship management experience in financial services, with knowledge of brokerage platforms and regulatory requirements for broker/dealers and investment advisors.
• Knowledge of CRM and Pershing platforms are a plus.
• Excellent written and verbal communication skills required.
• Knowledge of Microsoft Word, Excel and PowerPoint.
• Supervisory and managerial skills.
• Excellent organization, prioritization and planning skills required

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time - 16 hours per calendar year
• Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities.

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer * Drug-free workplace

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

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