Manager, Fraud Ops Risk Oversight
The Fraud (External, Internal and Theft) Oversight Manager is responsible for assisting with the strategic development, execution, and overall management 2nd line oversight of Fraud in alignment with ORM framework and corporate objectives. This position will be an extension of the Senior Operational Risk Director and will involve working with leaders and/or teams to ensure strategies and solutions are crafted and executed effectively, communications are clear, and issues are addressed immediately, including all second line of defense responsibilities, i.e. risk assessments, RCSA, new initiative roll out, ongoing monitoring, and reporting of Fraud risks to corporate stakeholders, management, and governance committees.
Position Responsibilities:
Development of Fraud Risk Oversight
- Primary point of contact for Fraud Risk Define the strategic direction of how to evaluate, monitor Fraud risk within the bank.
- Define and implement the Fraud Oversight Program framework to assess, monitor, and report fraud risk in line with the ORM framework.
- Develop, socialize, and codify fraud risk standard (which would include standard replated to Id theft program, fraud identification and reporting, authentication standards, internal theft) and subordinate policies and procedures.
- Develop reporting capabilities and structure to support transparency, awareness, and risk decision-making capabilities.
- Develop supporting communication plan to ensure stakeholder awareness of progress against required actions and associated timelines.
- Develop training/guidance materials for all impacted colleagues across the organization.
- Define, review, and articulate regular reporting on fraud performance to business
partners, including insights and recommendations to improve Program effectiveness. - Provide guidance and support to impacted stakeholders on Program compliance and identify potential risk mitigation strategies. (ops loss standard)
- Facilitate communication and coordination within the Second Line of Defense risk/program owners, line of business accessors, and the reporting team.
Execute on the Business Oversight for Fraud Risk
- Ensure business partner adherence to the oversight Program in compliance with
policy and regulatory requirements. - Manage team that will execute on ORM (operational Risk Management) to oversee all first line business functions as it relates to Fraud Risk (Consumer, Commercial, Wealth, Payment, Corporate functions).
- Facilitate communication and coordination between first- and second line-of defense departments as needed.
Support the development of other Operational Risk Programs
- On an ad hoc basis support other operational risk framework change that require thedevelopment of new program or structure to meet the Operational Risk organization
need.
Position Qualifications:
- Bachelor's Degree from an accredited university in Business, Finance, or related field OR in High School/GED and 8 years of Risk Management and other related experience in the financial services industry
- 10 years or more of experience in building, managing or governing risk management programs within the financial services industry
- 5 years of experience in the financial services industry reviewing trends, synthesizing information, making recommendations based on findings, analyzing risks, and creating mitigation strategies
- 5 years of experience in analysis and development of policies, standards, regulatory risk, procedures, enterprise level performance-based reporting, and executive level communications
About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.
Upon offer, Comerica conducts a comprehensive background and fingerprint check.
NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.
Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.
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Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
Apr 16, 2025