Administrative Assistant II/Care Coordinator

Massachusetts General Hospital
United States, Massachusetts, Lexington
1 Maguire Road (Show on map)
Apr 17, 2025
The position supports the Williams syndrome (WS) Program of Excellence to provide multidisciplinary medical and related care to WS patients across the lifespan. The WS Staff II position is wide-ranging in its responsibilities which include serving as the primary point for triaging, scheduling, and coordinating clinical services; facilitating travel related resources for families who come for appointments from around the country; organizing internal and external events of the Program, including an annual conference and an annual internal retreat; developing and maintaining a database of patients seen; and providing executive-level administrative representation of the program to internal and external parties. Interacting with patient families related to scheduling and services requires about 60% of the position effort. Education Bacherlor's Degree Required Experience administrative Assistant or Secretarial Experience 2-3 years required Knowledge, Skills & Abilities Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. Proficiency in MS Office. Ability to proofread and edit written documents. Ability to use phone system. Managing one's own time and the time of others. Strong verbal & written communication skills. Strong interpersonal, written and oral skills. Ability to use standard office equipment. Familiarity with medical terminology. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.