Intake Coordinator - Community Based Mental Health Programs

Position Summary: This position is responsible for accepting referrals for admissions into the TCM and CSP programs, conducting the intake interviews, completing intake paperwork, and potentially carrying a small caseload until assigned to a permanent case manager.

Essential Functions:

• Accept referrals for admission into the TCM/CSP programs; enter all referral information in the computer, review all medical records, and schedule intake appointments for all clients

• Open TCM/CSP episodes in Provider Connect

• Conduct intake interviews

• Place the medical records in appropriate file folders

• Inform Benefits staff of the new client, what benefits need to be applied for, and input billing information

• Update spreadsheet to track all new admissions, civil commitments, and sex offender clients

• Arrange for client transportation to and from WCS at the time of intake

• Assist with assigning case managers to new clients based on caseload numbers

Other Duties and Responsibilities:

1. Attend staff meetings as needed

2. Assist with case management duties when not fully staffed as time allows

Minimum Qualifications:

• Master's Degree in a Behavioral Science with documented 1500 hours of experience working with persons with serious and persistent mental illness

• No convictions or license revocations that would fail a caregiver background check

• Valid driver's license with automobile and sufficient insurance to meet agency requirements

Knowledge, Skills and Abilities: Good computer skills including Word and Excel; accurate data entry; good organizational skills and the ability to multitask; ability to meet deadlines; some knowledge of mental illness and the ability to work with individuals diagnosed with mental illness.

Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, clients and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.

Working Conditions: Work is performed primarily in an office environment; most of the work is done sitting at a desk and using the computer; hours average 40 hours per week.

Physical Demands: Work is sedentary in nature and requires sitting for long periods of time with occasional trips to the printer and copier; hand and finger dexterity for data entry.