Senior Manager of Cyber Incident Management

Overview:

We are seeking a highly skilled and proactive Senior Manager of Cyber Incident Management to lead our enterprise-wide incident response function. In this role, you will be responsible for managing and evolving the company's incident response program, ensuring rapid and effective identification, containment, investigation, and recovery from cybersecurity incidents.

You will oversee a team of incident responders and analysts, collaborate with key internal stakeholders and external partners, and drive continuous improvements in detection, preparedness, and resiliency.

What You'll Be Doing:

• Lead Incident Response Operations: Manage end-to-end cyber incident response lifecycle-detection, triage, containment, eradication, recovery, and post-incident analysis.
• Team Leadership: Supervise, mentor, and develop a team of cyber incident responders, threat analysts, and forensic specialists.
• Crisis Coordination: Act as the primary point of contact during high-severity incidents; lead incident war rooms and ensure effective cross-functional communication across IT, legal, compliance, communications, and leadership.
• Root Cause & Lessons Learned: Conduct post-incident reviews, root cause analyses, and ensure remediation and lessons learned are implemented and tracked.
• Playbook Development: Own the development, refinement, and testing of incident response plans, runbooks, and tabletop exercises to ensure readiness.
• Threat Intelligence Integration: Leverage threat intelligence to enrich incident investigations and improve response capabilities.
• Metrics & Reporting: Establish KPIs and provide regular reporting on incident trends, response performance, and operational risks to leadership.
• Tooling & Automation: Partner with engineering and SOC teams to enhance incident response tooling, case management platforms, and response automation.
• Compliance & Readiness: Ensure incident management aligns with regulatory requirements (e.g., GDPR, HIPAA, SOX, PCI), customer expectations, and industry best practices (e.g., NIST, ISO 27035).

What We Are Looking For:

Required Qualifications

• 7+ years of experience in cybersecurity, including 3+ years leading or managing incident response teams.
• Deep understanding of cyber attack lifecycle, digital forensics, malware analysis, threat hunting, and containment strategies.
• Experience managing high-severity incidents and coordinating cross-functional teams in time-sensitive situations.
• Familiarity with SIEMs, EDRs, SOAR platforms, forensic tools, and threat intelligence platforms.
• Strong knowledge of industry frameworks (NIST CSF, NIST 800-61, MITRE ATT&CK).
• Excellent communication, stakeholder management, and presentation skills.
• Bachelor's degree in Computer Science, Information Security, or related field (or equivalent experience).

Preferred Qualifications

• Certifications such as GCIA, GCIH, GCFA, GNFA, CISM, or CISSP.
• Experience in regulated industries (e.g., finance, healthcare, energy).
• Familiarity with incident disclosure, legal considerations, and data breach notification laws.
• Experience with cloud incident response (AWS, Azure, GCP).
• Crisis communication training or experience dealing with executive leadership and/or regulators during incidents.

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The salary range for this position is: $136,000.00 - $151,665.44 USD

The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:

• Comprehensive Medical, Dental and Vision

• 401K with Matching

• Flexible Time Off

• Corporate Fitness Program

• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.