Collections Specialist

Pomp's Tire Service has an exciting opportunity for a Collections Specialist. This Specialist will manage delinquent account by performing collection activities and resolving root cause of delinquency.

Since 1939, Pomp's Tire has been providing tires and service to satisfied customers throughout the Midwest. We focus on building strong customer relationships and providing the highest quality of workmanship on each and every job we perform. With stores and services offered throughout the Midwest, Pomp's offers a variety of unique opportunities to exercise your skills in the automotive services industry.

We offer competitive pay, great benefits and advancement opportunities. If you are looking for a company to grow a career, we are a company for you.

Job Responsibilities:

• Perform accurate and timely collection activities and lead collection efforts
• Assist in developing collection strategies that align with corporate objectives
• Reconcile customer balances to ensure accuracy and alignment with the customer
• Partner with sales on disputes and collection issues
• Minimize delinquencies, bad debt write off, and identify risk
• Document progress and establish a follow up routine

Job Requirements:

• Strong analytical, organizational, time management, and problem solving skills
• Demonstrate conflict resolution and negotiation skills
• Ability to exercise sound judgement
• Excellent verbal and written customer service and communication skills
• Microsoft office experience including Word, Excel, and Outlook
• Ability to multitask effectively
• Ethical conduct

Education/Training:

• Previous accounts receivable collection experience
• High School Diploma or equivalent required

EEO Employer: AA M/F/Vets/Disabled