Human Capital Generalist

The Human Capital Generalist is responsible for supporting employees in assigned business units, including Program Leadership with their employment or employee related needs. This includes, but is not limited to: Employee Relations, Compensation, Training, Leaves, Workers Compensation, Unemployment and Retention strategies. This is a hybrid opportunity and requires regular onsite office hours as well as periodic travel to programs throughout Wisconsin and/or Upper Michigan to assist with employee relations concerns. Remote and hybrid employees must reside in Wisconsin for employment purposes. Compensation commensurate with experience.

Essential Duties and responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• As a member of the Human Capital Services team, the HC Generalist provides Management with input or may be directly involved in the development of human capital policy, procedures or guidelines pertaining to any human capital related matter. The Human Capital Generalist serves as a key partner between the business units and HC team.
• Assists in the development of HC processes and strives to balance the needs of the business unit and the overall organization. This position reports to the Human Capital Manager to ensure consistent application of Human Capital best practices as well as consistent interpretation and application of Agency policies and procedures.
• Supports organization management with employee relations issues for assigned business unit ensuring standard approach in handling employee matters that come up. Responsible for interpreting and guiding others on LSS Employee Handbook and any other organizational policy, procedure and guidelines. The Generalist will work with other HC staff on issues as appropriate including benefits, payroll and recruitment related matters.
• Trains and /or educates leaders and employees on employment law, LSS policies, and other HC topics.
• Responsible for the execution of the performance management and performance review process for assigned business unit.
• Partners with recruitment team and business unit leadership as necessary to ensure consistent approach in handling recruitment and onboarding matters.
• The Generalist provides input for employee engagement, survey design, and strategies to increase retention of staff.
• Runs various reports and analyzes data as needed including turnover, salary summaries, etc.
• Administer employee leaves, work comp claims and unemployment claims. Answer any related questions and attend hearings as needed. Work with employees on reasonable accommodation requests.
• While the focus of this role is employee relations, the incumbant can also support other HC functions as needed. Such as, recruiting, benefits administration, payroll administration, etc.
• Other duties and special projects as assigned.

PERKS:

• Public Service Loan Forgiveness (PSLF)
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  • By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
  • Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
  • Assistance navigating the PSLF through Summer
  
  
  
  
• Medical/Dental/Vision Insurance
• Flex Spending for Dependent & Health Care
• Mileage reimbursement
• Paid Time Off
• 10 Paid Holidays
• Ability to Contribute to 403B
• LSS makes annual raises a priority for employees
• Calm Wellness App - Premium Access
• Early Earned Wage Access with UKG Wallet
• Employee Assistance Program
• Service Awards and Recognition

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree preferred, preferably in Human Resources, business, or other related field. In lieu of a Bachelor's degree, an equivalent combination of related education and experience is required.
• Minimum 2 years of human capital/resources experience or closely related experience required. PHR or SPHR certification is preferred.
• Understanding of compliance, labor laws and regulations is critical for this role.
• Experience with significant employee relations, performance management, and process improvement required.
• Proven consultative and collaborative skills.
• Exceptional interpersonal communication and listening skills.
• Relationship building skills and ability to engage with employees and leaders across the Agency.
• Ability to diffuse tension during difficult conversations.
• Critical thinking skills that facilitate complex problem solving.
• Demonstrated tact and discretion in dealing with confidential / sensitive matters.
• Proficient with MS Office suite and HRIS.
• Strong prioritization and time management skills.
• Ability to work in a fast paced, and sometimes stressful environment

CERTIFICATES, LICENSES, REGISTRATIONS:

Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.

TRAVEL: Ability to travel on day trips as required up to 15%. Some overnight travel may be required.

LSS is an Equal Opportunity Employer (EOE).