Mortgage Loan Processor Team Lead - Cherry Hill, NJ

ABOUT YOUR ROLE

Responsible for the productivity of the Loan Processing team, while motivating team members. Be the contact point for all team members, utilize excellent communication skills. Responsible for providing quality customer service by efficiently and accurately processing residential mortgage applications.

WHAT YOU WILL DO
1. Act as a liaison between management and team members. Communicate new information to the team.
2. Set clear team goals, oversee day-to-day operation and delegate tasks and set deadlines.
3. Provides guidance, leadership and direction to direct staff. Creates development opportunities and ensures
necessary training and tools are provided. Ensure timely and meaningful performance management is administered to
all team members.
4. Prepare and distribute pipeline status reports.
5. Thorough understanding and ability to process Conventional, FHA, and VA Mortgage Programs.
6. Obtain and assemble complete loan package for underwriting; verify all required documentation in the file.
7. Perform the review and analysis of borrower's credit, employment, income and assets as required by specific loan
program prior to submitting file to underwriting; update Loan Operating System (LOS) accordingly.
8. Communicate with loan officer, customer, underwriter, closing agent, and third parties necessary to obtain missing
documentation required to qualify the loan.
9. Efficiently maintain and control loan pipeline within ECOA guidelines by promptly ordering services, monitoring
timelines, and issuing the following documents as needed: Disclosures, Need More Information Letters, Commitment
Letters, Statements of Denial, and any other communication to borrower to assure loan applications are processed
accurately and in compliance with Bank and regulatory guidelines.
10. Create an inspiring team environment with an open communication culture.
11. Perform other duties as required by management.
12. Understands compliance with all regulations governing the banking industry, as well as agency guidelines and
organization policies.
13. Understands the compliance requirements for Loan Operations to ensure files are maintained in accordance with
regulations.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

Office environment. Ability to operate a computer. Ability to communicate in order to exchange simple to complex information with individuals and groups. Ability to travel throughout Bank footprint.