Student Records Coordinator (LTE 2 yrs)

Western Technical College is a preferred employer in the 7 Rivers Region and is committed to providing a safe and respectful workplace for all co-workers. We are looking for individuals who are passionate about helping others learn, dedicated to serving students, and committed to the principles of equity and social justice. Western believes that serving the full breadth of our student and co-worker populations requires cultural competency and enthusiasm for diversity of all kinds. We recognize the intersectional nature of discrimination and are committed to counteracting these biases and eliminating the effects they have had on our students, co-workers, and communities. If you are a motivated individual who can contribute to excellence in teaching, learning, social justice and equity, please consider this employment opportunity at Western.

Position Summary: The Student Records Coordinator is responsible for reviewing and updating processes and procedures to support the Registrar's Office in the maintenance of student records. They are responsible for providing oversite of developing student-centered system changes and developing training resources to support Self-Service users.

This is a hybrid eligible position that would allow for 1-2 days a week working from home after the training period.

1. Maintain and uphold the College values of Learning, Excellence, Accountability, Diversity, Student Success, Teamwork, Integrity, and Respect. Regular attendance is required.
2. Complete all required College training and responsible for maintaining the skills necessary to complete the essential functions of the position as defined by the department.
3. Student Success is the cornerstone of Western's culture and the college may assign employees as needed to other areas or additional duties to foster this success.
4. Student Records Maintenance - Supporting Action/Task May Include:

• Create and maintain degree requirements and student-centered resources to support students through the registration processes.
• Audit records to ensure validity and accuracy of student data.
• Adhere to Family Educational Rights and Privacy Act (FERPA) to maintain the integrity and security of student education records.
• Recommend changes to processes and policy in compliance with federal, state and board regulations.

• Research, implement, and evaluate procedural changes, processes, and automation initiatives to improve department efficiencies.
• Identify and conduct graduation audits and verify completion of degree requirements.
• Review and maintain course crosswalks within the Student Information System.
• Ensure completion of time sensitive tasks and projects.

• Document and maintain user manuals and training materials for students and staff
• Design and lead training program for Self-Service users
• Facilitate conversations with users and departments to determine training and documentation needs.
• Develop and maintain electronic resources to help students navigate Self-Service and the registration process.

Minimum Qualifications:

• Associate's degree in related field with 2 years related occupational experience OR
• Education in related field combined with related occupational experience totaling 4 years (8,000 hrs.) OR
• Related occupational experience totaling 4 years (8,000 hrs.)

• Bachelor's degree in related field

This position reports to: Registrar

Starting annual/hourly salary range based on education and experience: $54,412 - $67,054

This position would include competitive salary, along with a wide variety of benefits available to full-time Western Technical College Employees. These benefits include: health, dental, life, retirement - Wisconsin Retirement System (WRS), voluntary vision, supplemental Allstate insurance (accident, critical illness and cancer), pet insurance, short-term and long-term disability insurance plans, flexible spending account for health & dependent care, employee assistance program (EAP), and tax sheltered annuity programs -457 & 403(b).

This is a hybrid eligible position that would allow for 1-2 days a week working from home after the training period.

Applicant review will begin: Monday, July 7, 2025

Start Date of: August 2025

Copies of Transcripts from regionally accredited colleges or universities are acceptable during the application process (originals will be required upon hire)

Western is accredited by the Higher Learning Commission. Our mission is to provide relevant, high quality education in a collaborative and sustainable environment that changes the lives of students and grows our communities. Western is committed to providing a safe and respectful workplace for all employees.

An Equal Opportunity/Access/Employer And Educator

Western Technical College is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status. Reasonable accommodation will be provided in the job application process to enable a qualified applicant to have an equal opportunity to be considered for a job as is provided to all Western employees. If you want to request an accommodation, please contact the EEO/AA Compliance Officer at (608)785-9274.

Non-Discrimination Notice
Western Technical College, in compliance with state and federal law, does not discriminate on the basis of age, race, color, national origin, disability, marital status, sex, including sexual orientation and gender identity, veteran status, genetic testing or other legislated categories in employment, admissions, programs, or activities. Western prohibits retaliation against any individuals who bring forth any compliant, orally or in writing, to the College or government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination. Western provides assurance that lack of English reading/speaking skills will not be a barrier to admittance and participation in the College. General inquiries regarding the College's non-discrimination policies may be directed to:
John Heath
Director of Human Resources
Western Technical College
111 7th Street North
La Crosse, WI 54601
608-785-9464
WI Relay: 711