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Deer Valley Lodge Food & Beverage General Manager - Year Round

Deer Valley Resort
401(k)
United States, Utah, Draper
Jun 12, 2025
Flex Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: The Food & Beverage General Manager is responsible for the efficient and effective operation of lodge restaurant(s), ensuring all front-of-house services meet Deer Valley Resort's high standards. This role oversees service style and technique, optimizes staff and facility use, and drives financial performance across assigned business units. RESPONSIBILITIES: Leadership & Staff Management Hire, train, supervise, and manage all front-of-house staff within the Empire Lodge area: Empire Canyon Restaurant, Cushing's Cabin, Fireside Dining and Chute Eleven. Provide daily direction to management and team members; delegate and follow up on assigned tasks Collaborate closely with the Executive Chef on team hiring, performance management, and operational goals Motivate and develop team members, identifying and promoting high-potential staff Ensure employees uphold grooming, hygiene, dress, and safety standards Operational Oversight Direct all front-of-house operations to ensure consistency in service, food presentation, and quality Ensure restaurant cleanliness, professionalism, and guest-readiness seven days a week Maintain a positive presence in the restaurant, especially during peak service hours Coordinate with executive leadership, including the VP of Food & Beverage and other directors, to enhance operations Financial & Administrative Management Control labor costs through forecasting, scheduling, and staffing adjustments Execute administrative functions such as payroll, recruiting, discipline, and policy implementation Monitor overall profitability through effective cost control measures and efficient use of resources Systems & Compliance Oversee the operation and accuracy of key systems: InfoGenesis POS, Workday, OpenTable, and Tock Ensure compliance with health and safety codes and maintain sanitary working conditions Hold required certifications (ServeSafe, TIPS, DABS) and enforce related standards across the team Guest Experience & Service Standards Maintain high standards in service style and technique across all FOH positions Foster a welcoming and professional guest environment, especially during busy, high-volume periods Support the Beverage Director in curating and executing beverage offerings aligned with dining concepts QUALIFICATIONS: High school diploma or equivalent Minimum of 5 years of independent executive-level leadership in both fast casual and fine dining operations Broad knowledge of high-level food service standards across quick service, casual, and fine dining settings Strong organizational skills with attention to detail; able to stay calm and focused under pressure Proficient in Office 365 and familiar with operational systems (POS, scheduling, reservations) Utah ServeSafe Manager Certification, TIPS certified, and DABS On-Premise Retail Manager Certification (or ability to obtain) Knowledge of wine, beer, and liquor to support beverage program development Strong problem-solving and decision-making skills, especially in high-volume environments Willingness to work long hours, weekends, holidays, and varied shifts; ability to lift up to 50 lbs Overtime required as needed, especially during peak seasons DATES OF EMPLOYMENT: Year Round Deer Valley Resort is an Equal Opportunity Employer.