Behavioral Health Specialist/Navigator (Entry - Intermediate Level)

Job Summary:

The Healthcare Professional will be a part of a behavioral health team and multi-disciplinary clinic that specifically serves children with medical complexity. The patient age range is from infancy to young adulthood, and many patients also have a developmental disability and / or medical complexities. The Healthcare Professional role responsibilities will include collecting specific information from patients and families, working collaboratively with a multi-disciplinary team to advance the designated care plan and recommendations, facilitating connection between patients and families with professionals internal and external to the institution, communicating with behavioral health and related service agencies to facilitate referrals, and maintaining an organized resource repository. Additional responsibilities include working with patients, families, providers, and care teams to identify and address barriers to accessing services, resources, and supports that enhance the behavioral health and wellbeing of patients and families. The Healthcare Professional will enter data obtained from each distinct point of contact into the secure database management system and/or medical record. A goal of this position is to improve the coordination, integration, and access to behavioral health and related services for patient and families to ultimately enhance their behavioral health and wellbeing and reduce the care coordination burden experienced by caregivers.

Key Responsibilities:

• Assist behavioral health team members or other professionals by interpreting and acting as a resource on rules, regulations, and policies related to patient navigation. Advise others on issues or matters and weigh in on discrepancies.
• Responsible for coordinating the care plans, making certain all members of the team are communicated with and that the patients can be scheduled in a timely manner into our referred agencies/programs/community-based services.
• Performs daily review of clinic schedules and miscellaneous clerical duties to insure proper patient flow in the clinic.
• Create and maintain referral tracking reports to ensure patients are connecting to the necessary services.
• Organizing and establishing work processes to provide support to management, ensure the delivery of designated services, and implement rules, regulations, policies, and other guidelines as prescribed by management to achieve program objectives.
• Maintain and regularly update resource repositories and databases.

Work Location:

Onsite - this role is expected to work onsite and is located in Aurora, CO.

Why Join Us:

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education, and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital and Children's Hospital Colorado - that treat more than two million adult and pediatric patients each year. Innovative, interconnected and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu.

The Department of Psychiatry is one of the largest units in the UCD-SOM and is comprised of 5 Divisions. The CU Department of Psychiatry sets the standard for Education and Training of leaders in psychiatry and mental health care, conducts ground-breaking Research that aims to eradicate suffering due to psychiatric and substance use disorders, provides ready access to state of-the-art mental health preventions and interventions across the continuum of care, and collaborates with the community and other key stakeholders to promote well-being among all Coloradans. We accomplish this vision in a manner that respects, values and advocates for the dignity and worth of each individual and family.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

Entry Level:

• A bachelor's degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, or a directly related field from an accredited institution.

Intermediate Level:

• A bachelor's degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, or a directly related field from an accredited institution.
• One (1) year of professional level experience as a care coordinator, care navigator, or similar role.

A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Two (2) or more years of experience with case management, care coordination, or systems navigation.
• Experience in healthcare setting or community-based organization.
• Experience managing and handling sensitive and confidential information.
• Experience working with students, staff, and faculty, within a higher education and/or academic medical environment with child & adolescent populations.
• Experience working with EPIC or another electronic medical system.
• Experience working with individuals with complex medical needs and/or developmental disabilities.
• Bilingual or Multilingual - able to perform job responsibilities in English and another language(s).

Knowledge, Skills, and Abilities:

• Ability to communicate effectively, both in writing and orally.
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution and in the community.
• Knowledge of behavioral health/health care systems and/or organizations that support physical or behavioral health.
• Strong interpersonal and patient care skills with the ability to establish rapport with and provide high quality care to persons of diverse backgrounds.
• Strong problem-solving skills, and the ability to work independently with minimal supervision.
• Collaborative approach to multi-disciplinary patient care and compassionate approach to patient and family care
• Self-motivated, aware of own learning style and how to learn new tasks most efficiently,
• Excellent time management and organizational skills with the ability to multitask.
• Ability to take direction and use independent judgment to coordinate various projects and meet multiple deadlines.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position.

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address.

Questions should be directed to: Brandon Fenner, brandon.fenner@cuanschutz.edu

Screening of Applications Begins:

Applications will be accepted until finalists are identified, but preference will be given to complete applications received by September 30^th, 2025. Those who do not apply by this date may or may not be considered.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as:

Entry Level: $56,555 - $71,939

Intermediate Level: $61,546 - $78,286

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing non-discrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.