Director of Nursing - Inpatient Acute Care Division

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Department

Job Summary

Under minimal supervision the Director of Nursing for Inpatient Acute Care Services directs the strategic planning and operations of managers in the primary clinics. Plans, directs, and coordinates activities of patient care/customer service, human resource management, and financial management within the primary care clinics. Applies principles of patient centered care, relationship based leadership, financial stewardship, and lean to develop and support clinical managers, nurse managers, nurses, and nursing support staff. Participates in Policy development and collaborates with physician leadership to accomplish organizational strategic and departmental goals.
Adheres to the American Nurses Association (ANA) Nursing Administration Scope and Standards of Practice. Adheres to the American Academy of Ambulatory Care Nurses Scope and Standards of Practice for Professional Ambulatory Care Nursing Additional Competencies for Nurse Executives.

Essential Functions:

• Assessment: Collaborates with ACNO, DOS, Nurse Managers, Nurse Program Managers, Physician Team Leads and other leadership as necessary to gather and analyze data and support evidence based practice. Identifies essential elements of assessment and documentation for nursing and nursing support practice. Establishes training, education, and resource support for nursing managers and staff. Monitor performance. (20%)

• Diagnoses: Supports and evaluates manager and staff competency. Develops, maintains, and evaluates environment that supports the professional nurse manager and clinic personnel in operational activities. (20%)

• Outcomes: Participates in the design, development, and maintenance of inter-professional processes that establish and sustain quality leadership and outcomes. Advocates for and supports the allocation and stewardship of resources appropriate to ensure continuity of care, quality outcomes and regulatory compliance. Initiates activities that improve nursing practice, care team performance, organizational performance, and optimal patient and population outcomes.
  
  Planning: Facilitates the development and improvement of systems in which ambulatory primary care services can be developed, documented, and evaluated. Facilitates the continuous improvement of primary care services that are patient centered. Supports clinical nurse educators and managers in developing and maintaining competency for themselves and staff. Collaborates throughout the organization and with community partners to ensure operations are efficient and effective to achieve desired outcomes. (15%)

• Implementation: Establishes and promotes organizational processes, systems, and resources. Leads and facilitates change to improve implementation of evidence based interventions, tactics, and strategies. Serves as expert resource and consultant in assuring standards of practice excellence are integrated in nursing/nursing support practice. Supports appropriate prioritization, involve key stake holders, and advocate for the needs of individuals, populations, and personnel across the continuum of care. (15%)

• Evaluation: Utilizes an inter-professional approach to facilitate progress toward positive patient centered outcomes that are sustainable for the health care system. Utilizes Patient Centered Medical Home and other evidence based standards to establish and promote care delivery and care coordination. Ensures regulatory compliance with accrediting agencies and payers. Fosters participation and recognition of ambulatory care services processes and personnel in internal and external, formal and informal organizational committees, teams, work groups, and task forces. (15%)

• Standards of Professional Performance:

• * Ethics
  Practices ethically and utilizes the ANA Code of Ethics to guide their decision-making.
  Delivers care in a nonjudgmental, nondiscriminatory manner that preserves the healthcare consumers' rights and confidentiality for the continuum of care from birth to end of life.
  Creates and maintains a secure, trusting environment by not sharing information learned on the job, except when necessary in the performance of the job responsibilities or to improve a healthcare consumer's care.
  Acts as a healthcare consumer advocate
  Demonstrates a commitment to self-care, managing stress, and connecting with self and others. Education
  Obtains knowledge and competence that reflects current professional nursing practice.
  Minimum requirement for 10 CEs per year.
  Collaborates with area clinical nursing educator to identify training and care team development needs. Demonstrates a commitment to life-long learning through self-reflection and inquiry to identify learning needs.

• * EBP/Research
  Integrates evidence and research into professional nursing practice based on Denver Health guidelines. Incorporates research behaviors into clinical practice by demonstrating awareness of research findings, identifying areas of practice that can be improved through research utilization.

• * Quality of Practice
  Contributes to professional nursing quality by practicing and evaluating own nursing practice in relation to professional practice standards and guidelines, relevant statutes, rules, regulations, and organizational position descriptions.
  Supports compliance with national patient safety goals, accrediting agency standards, and quality initiatives.
  Promotes quality care by redefining priorities for care based on evaluation of healthcare consumer/family response or changing condition.
  Evaluates practice in relation to professional standards, statues, regulations, hospital and departmental policies, standards of care, and regulatory agencies (i.e. The Joint Commission, Colorado State Board of Nursing, Centers for Medicaid and Medicare Services.)

• Communication
  Communicates effectively in all areas of practice.
  Collaborates with all levels of leadership to plan and implement activities to obtain and sustain organizational goals.
  Promotes positive interpersonal relationships with inter-professional teams, healthcare consumers and visitors.
  Treats these individuals with courtesy, dignity, empathy and respect; consistently displays courteous and respectful verbal and non-verbal communications.
  Assesses own communication skills and encounters with healthcare consumers, families, and colleagues.
  Discloses observations or concerns related to hazards and errors in care or the practice environment to the appropriate level.

• * Leadership
  Demonstrates transformational leadership in the professional practice setting and the profession. Models and mentors behaviors that promotes a healthy work environment.
  Mitigates safety risks for healthcare consumers, families, and inter-professional team.
  Consistently recognizes healthcare consumer flow, and throughput, productivity, and care teaming and proactively solves problems impacting operations.
  Rounds as applicable with inter-professional team. Models follow-up and advocacy for healthcare consumer quality of care.
  Serves in key roles in the work setting by participating in committees, councils, and administrative teams.
  Exhibits creativity, innovation and flexibility in times of change.
  Displays the ability to define a clear vision, associated goals, and plan to implement and measure progress.

• Collaboration
  Collaborates with the healthcare consumer, family, and inter-professional teams in the conduct of professional nursing practice.
  Communicates with other healthcare providers and other stakeholders regarding care and services and the nurse's role in the provision of care.
  Collaborates with inter-professional teams to incorporate new ideas and Lean principles for quality improvement initiatives.
  Partners with inter-professional team to enhance healthcare consumer satisfaction and employee engagement through activities such as education, consultation, management, technological development, or research opportunities.

• Professional Practice Evaluation
  Evaluates own professional practice in relation to professional practice standards and guidelines, relevant statutes, rules, and regulations.
  Applies knowledge of current practice standards, guidelines, statutes, rules and regulations of practice. Engages in self-evaluation on a regular basis identifying areas of strength as well as areas of professional development would be beneficial.
  Takes action to achieve goals through the evaluation process.
  Participates in systematic peer review of others.
  Provides formal and informal timely feedback regarding role performance for reports.
  Prepares, conducts, and reviews annual performance appraisals.

• * Resource Utilization
  Utilizes appropriate resources to plan and provide nursing services that are safe, effective, and financially responsible.
  Assures that resource allocations are based on identified needs and productivity.
  Develops innovative solutions that address effective resource utilization and maintenance of quality. Establishes strategies to promote a succession plan.
  Responsible for the recruitment, selection and development of top talent.
  Responsible for financial stewardship through budget planning, development of manager skills and competencies in budgeting, revenue, and productivity.
  Achieves clinical and financial improvement through systematic coordination and in alignment with strategic goals and priorities.

• Environmental Health
• Leads an environment that empowers the inter-professional team to participate actively in setting goals, defining programs, and evaluating outcomes.
• Promotes a practice environment that reduces health risks for workers and consumers.

• Advocacy
• Advocates for the protections and rights of healthcare consumers, families, and interprofessional team related to health and safety.
• Integrates Advocacy into the design, implementation and evaluation of policies, programs, services, and systems.

• Documentation
• Ensures complete documentation that complies with clinical guidelines through education, design, and use of accountability measures such as audits and reports.
• Demonstrates effective skills in writing with sufficient rigor to convey content.
  (15%)

Education:

• Bachelor's Degree Required
• Master's Degree Preferred

Work Experience:

• 7-9 years of nursing experience required
• 4-6 years of management experience required
• In-patient nursing experience required

Licenses:

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association Required and
• RN-Registered Nurse - DORA - Department of Regulatory Agencies Required

Knowledge, Skills and Abilities:

• Knowledge of accreditation standards, regulatory and compliance requirements.
• Ability to work independently as well collaboratively to gather information from a variety of sources, analyze information, interpret and explain data, design solutions and alternatives for an identified issue, question or problem.
• Ability to communicate and interact effectively with clients, families, staff, managers, providers and all levels of management both internal and external to Denver Health.
• Ability to perform financial analysis including forecasting and exploring solutions for complex business issues. 5. Skilled in decision making regarding appropriateness of care, scope of practice for roles supported, and personnel issues.
• Outlook, Excel, and EHR experience preferred

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.