Benefits Specialist

COMPANY OVERVIEW

Moss is a national privately held construction firm providing innovative solutions resulting in award-winning projects. With regional offices across the United States, Moss focuses on construction management, solar EPC, and design-build. The company's diverse portfolio encompasses a wide range of sectors, including luxury high-rise residential, landmark mixed-use developments, hospitality, K-12 and higher education, justice, solar energy and battery storage, and sports. Moss is ranked by Engineering News-Record as the nation's top solar contractor and one of the top 50 general contractors. Moss prides itself on a strong entrepreneurial culture that honors safety, quality, client engagement, and employee development. Its employees consistently rank Moss as one of the best places to work.

POSITION SCOPE AND ORGANIZATIONAL IMPACT

Moss' Benefits Specialist will play a crucial role in ensuring the effective administration and utilization of employee benefit programs with a focus on end user support. This position requires a combination of expertise in benefits administration, excellent communication skills, and a commitment to enhancing employee well-being through comprehensive support for benefit plans, enrollments, communications, and wellness initiatives.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Act as primary point for employee benefit inquiries, providing guidance, support, and issue resolution by partnering with internal stakeholders and carriers
• Partner with Benefits team in the day-to-day administration of a company benefit plans, including, but not limited to, health insurance, retirement plans, and other voluntary benefits
• Administer the 401(k) plan, including enrollments, contributions, distributions, audits, and nondiscrimination testing; coordinate with payroll to ensure accurate loan repayments and contribution tracking
• Ensure compliance with ERISA, IRS, DOL, and internal policies; support preparation of annual filings such as Form 5500
• Ensuring the accuracy of benefit data through audits, handling qualifying life events, and maintaining compliance with Workday processes
• Support invoice processing, check requests, and wellness vendor reimbursements (e.g., Cigna); manage incoming office mail and the benefits inbox
• Coordinate and promote wellness initiatives and events; track employee engagement, manage annual wellness budget, and collaborate with vendors.
• Plan and execute employee Anniversary recognition activities and benefit-related communications
• Ensure compliance with regulatory, benefit plan, and Company policy requirements
• Guide employees through benefit events including open enrollment, qualifying life events, and new hire onboarding
• Resolve and redirect Help Desk tickets in accordance with established service level agreements (SLAs)
• Provide timely and accurate information to employees regarding claim inquiries, policy clarifications, COBRA, and dispute resolutions
• Preserves confidentiality of employee medical documentation and files
• Provide exceptional customer service to internal and external partners
• Provide occasional support for immigration sponsorship processes, including documentation preparation and coordination of related employee inquiries
• Perform other duties as assigned

EDUCATION AND WORK EXPERIENCE

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 3+ years of experience in benefits, wellness, and end user support
• Strong knowledge of employee benefit plans, regulations, and industry best practices
• Bi-lingual (English & Spanish) highly desirable
• Advanced Excel skills required (pivot tables, VLOOKUP, charts, etc.); data visualization experience is a plus
• Strong understanding of benefits regulations (ERISA, HIPAA, ACA, COBRA, FMLA)
• Excellent interpersonal skills and customer service mindset with the ability to handle confidential matters professionally
• Detail-oriented with strong organizational and time management abilities
• Experience with Workday or similar HRIS systems is a plus

JOB TITLE: BENEFITS SPECIALIST

JOB LOCATION: FORT LAUDERDALE, FL

CLASSIFICATION: FULL TIME - EXEMPT - SALARIED

REPORTS TO: STRATEGIC HR & BENEFITS MANAGER

Moss is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.