Residential Manager

Join Newport Healthcare: Transform Lives Through Meaningful Work!

Are you ready to embark on a rewarding career in psychiatric healthcare? At Newport Healthcare, we are passionate about delivering exceptional mental health services to individuals in need. Our comprehensive approach covers the entire spectrum of care, creating a wealth of diverse roles for those who aspire to make a real impact. We believe in nurturing talent and fostering professional growth in a supportive environment. Here, you won't just find a job-you'll discover a fulfilling career path in the mental health field.

If you're eager to contribute to a mission-driven organization and help change lives for the better, we invite you to join our dedicated team at Newport Healthcare. Together, we can make a profound difference in the lives of those we serve!

The Residential Manager is responsible for overseeing the daily operations of the assigned campus or residence within the Newport program. This role ensures that all activities align with Newport Healthcare's values and standards while fostering a safe and supportive environment for both clients and staff. The Residential Manager will lead the Residential Supervisors, innovate operational systems, and ensure the effective implementation of individualized care plans.

Essential Duties and Responsibilities:

1. Supervision and Leadership:

   • Manage and mentor Residential Supervisors, providing weekly feedback, coaching, and training to enhance their performance.
   • Delegate responsibilities effectively to ensure smooth operations across shifts and provide support for complex employee-related issues.

2. Collaboration with Clinical Team:

   • Act as a liaison between the Residential Supervisors and the clinical team to ensure cohesive communication and care delivery.
   • Share updates and plans regarding individualized client care during daily Flash meetings.

3. Compliance and Safety:

   • Ensure adherence to all Newport Healthcare values and standards at all locations.
   • Utilize reports and observations to monitor compliance with safety protocols and address any issues promptly.

4. Staff Management:

   • Create and manage staffing schedules, address scheduling conflicts, and approve payroll and PTO requests for Residential Supervisors.
   • Conduct performance evaluations for Residential Supervisors to foster professional development.

5. Training and Orientation:

   • Present at new hire orientations and conduct training sessions for Residential Supervisors and direct care staff.
   • Provide ongoing training using resources from the Newport library and review progress monthly with employees.

6. Recruitment and Hiring:

   • Collaborate with HR to interview and select new employees, coordinating interview schedules and documentation while updating the applicant tracking system.

7. Interdepartmental Communication:

   • Serve as a communication liaison with other departments, including HR and Compliance, to ensure alignment and address any operational needs.

8. Preparation for Regulatory Visits:

   • Assist the Residential Director in preparing for CCL visits and tours, ensuring all necessary documentation and protocols are in place.

9. Crisis Management:

   • Actively manage the floor during escalation or crisis situations, ensuring the safety and well-being of residents and staff.

10. Resident Intake and Consent:

    • Oversee the intake process for new residents, ensuring all consents and documentation are completed accurately.

11. Additional Duties:

    • Perform other responsibilities as assigned by the Residential Director to support the overall mission of Newport Healthcare.

• Bachelor's degree in human services, counseling, psychology, or social work preferred or working towards the same OR
• State approved credential OR
• Minimum one (1) year of experience working with adolescents/young adults and families with co-occurring disorders.
• Two (2) years' experience in a supervisory or management role preferred.
• The minimum age is 18 years old as a requirement for employment.
• Health Screening, TB Clearance, valid CPR and Criminal Record Clearance are required prior to employment.

Compensation for this role ranges from $75,000.00-$85,644.00 annually depending on education and experience.

We are committed to providing competitive and equitable compensation. An individual's pay rate within the posted range is determined by several factors, including skills, experience, education, and market conditions. Additionally, we consider internal equity to ensure fairness within our organization.

Join Us:

If you bring a passion for delivering exceptional care and a proven ability to support therapeutic programs, we invite you to apply for the Care Coordinator position at Newport Healthcare. In this role, you will have the opportunity to work closely with clients and a dedicated team, fostering innovation in our care practices while addressing the unique needs of our clients and the communities we serve. Join us in our mission to provide outstanding support and make a meaningful difference in the lives of those we assist. Your contributions can help shape the future of our care services-apply today!

We are excited to hear about your interest in this opportunity! If you have any questions or need assistance with the application process, please feel free to contact me directly, Gina Perez, either via email at gina.perez@newporthealthcare.com or by phone at 949-778-4308. If you need further support, you are also welcome to reach out to our careers and management team at careers@newporthealthcare.com.

Newport Healthcare is an Equal Opportunity Employer.

Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email accommodations@newportacademy.com for assistance.

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